Free Online Course by FutureLearn: Introduction to Conversational Interfaces

Future Learn Platform is offering a free online course as an introduction to conversational interfaces.

Course background:

From corporate chatbots to our everyday interactions with Alexa and Siri, conversational interfaces (where a computer can reply to instructions using natural language) have become increasingly commonplace – and hard to spot.

On this course, you’ll get an introduction to conversational and voice-based interfaces, discovering how they developed and what people working in this field think about them.

You’ll explore how they can be designed and developed effectively and responsibly, and learn about the skills and design thinking you need to develop a successful conversational interface.

This course is intended for:

This course is for anyone interested in new technology, with a focus on exploring conversational and voice-based interfaces and how audiences engage with them, whether you’re a student or looking for a career in computer programming.

Required software or tools:

To take part in this course you’ll need a device such as a laptop or tablet with access to the internet.

Course duration:

2 hours per week for 2 weeks.

Course topics:

• What are conversational interfaces?

• Welcome to the course.
• Types of conversational interface.
• What does it takes to make a conversational interface?
• Approaches for good conversational interface design.
• End of Week 1.

• Meet the makers and explore considerations and challenges.

• Welcome back.
• Building trust in conversational interfaces.
• What's next for conversational interfaces?
• Wrapping up.

Course objectives:

By the end of this course learners will be able to:

1. Describe what conversational interfaces are and how the technology works at a basic level.
2. Summarise the main developments and history of conversational interfaces.
3. Compare different types of conversational interfaces and identify good use cases for the technology.
4. Explain the benefits of using a conversational interface.
5. Identify the skills required to create a good conversational interface.
6. Discuss the ethical considerations around designing conversational interfaces.

Course costs:

UAL Creative Computing Institute are offering everyone who joins this course a free digital upgrade, so that you can experience the full benefits of studying online for free. This means that you get:

• Unlimited access to this course.
• Includes any articles, videos, peer reviews and quizzes.
• A PDF Certificate of Achievement to prove your success when you’re eligible.

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