Internship at Souq.com in Jordan: Offer Compliance Intern

Souq.com is offering an internship opportunity for residents of Jordan as Offer Compliance Intern/ Night shift. The night shift is from 4:30 pm - 1 am with a possibility to change depending on business needs.

Main Responsibilities:

1. Proactively moderates (Screen) all types of site generated content in Arabic & English.
2. Edit and/or create content implementing our related guidelines.
3. Provide feedback about unusual items, unavailable types or attributes.
4. Research to find and/or verify the provided data.
5. Translate attributes and titles.
6. Utilization of content taxonomy best practices when creating or editing content.
7. Source quality images where needed.
8. Ability to work in different shifts and/or rotation, set according to business needs.
9. Quality-first attitude advocating standards and administration of content audit process.
10. Liaise with and provide support to internal & external customers.
11. Work with new hires on areas requiring learning improvement.
12. Oversee delivery of first-class customer support through phone, chat and email for multiple properties and languages as needed.

Basic Qualifications:

1. 1+ years of experience in a Content and/or ecommerce operations environment.
2. Good command of French or Turkish Language.
3. Technical background or a degree in linguistics or library science.
4. Flawless command of both Arabic & English languages, the third language is a plus.
5. Currently eligible to work in Jordan.
6. Ability to handle promptly work-related emergencies whenever they occur.
7. Excellent time-management, organizational & communication Skills, written and verbal.
8. Ability to multitask, with an effective & open-minded resolution of conflicting priorities.
9. Advanced computer skills, especially Excel.