Job Opening: Customer Service Executive at Unilever in Istanbul

Unilever Food Solutions is looking to hire a full time Customer Executive to work at their Offices in Istanbul, Turkey.

Job Summary

1. Administer and develop a relationship with customers in accountable categories.
2. Ensure 100% accuracy in customer master descriptions (product description and terms of purchase) in accountable categories.
3. Accurate inventory management in order to provide the availability of the customer portfolio.
4. Plan, execute and analyze the results of 13-week detailed action plans that are developed in line with the Unilever category priorities and customer profitability.
5. Providing detailed customer plans applied in a very effective way at the stores, to make an agreement with the customers and sharing these with the field executives.
6. Closely follow and share the customer strategies and performances together with the competitors' trends and actions to foresee the opportunities in the category.
7. Make sure that the budget follow-ups are carried out in line with the procedures in accountable categories.
8. Actualize monthly, quarterly and annual growth targets in accountable categories.
9. Following up and reporting the Unilever market shares in the customers in line with the Unilever strategies.

Key Requirements

1. University degree.
2. 1-3 years working experience in Sales preferably FMCG sector.
3. Fluent in English.
4. Preferably no military obligation for male candidates.