Job Opening: Usher at Taj Cinemas in Jordan 2019

TAJ CINEMA is looking to hire an Usher, to join its team in Amman, Jordan. The employee will be responsible for assisting patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms and telephones.

Main Responsibilities 

• Ticket sales, either face to face with the customer or independently via telephone queries, reservations and bookings
• Registering free passes and promotional tickets in Box Office Logbook
• Monitoring and maintaining cash flow, ensuring that there are no shortages
• Communicating effectively with colleagues and guests
• Establishing and maintaining effective working relationships
• Participating in briefings and other meetings as requested by management
• Attending and participating in training sessions as required by management and HR
• Continuously striving to implement TAJ Cinema Procedures, including but not limited to:
  • TAJ house rules and regulations
  • Health and safety
  • Grooming and hygiene
• Seeing to the organisation and arrangement of your designated area and theatre
• Performing ad hoc duties as required by the operational needs of the cinema

Required Experience and Qualifications

• High school education, preferably a graduate.
• 2-3 years' service experience in either retail, leisure or hospitality
• Excellent English and Arabic written and spoken communication skills
• Strong IT skills, with emphasis on Microsoft Office
• Punctual, reliable and responsible, with a passion for excellence
• Ability to handle pressure and prioritize tasks
• Proactive, with experience in developing and coaching team members
• Having general cinema knowledge and a huge enthusiasm for movies