Job Opportunities in Lebanon: IT Service Desk Support Specialist at Azadea Foundation

Azadea Foundation is looking for a Junior IT Service Desk Support Specialist to be responsible for providing technical support for the Back Office users on various business applications.

Key Accountabilities:

1. Inspect personal computer equipment, install hardware and peripheral components such as monitors, keyboards, printers and disk drives on user's premises.
2. Install specified software such as operating systems, business applications and other office tools.
3. Provide support on issues related to the network and systems.
4. Initiate applications trouble shooting for business applications, point of sale…
5. Provide on-site and remote support to users’ requests in relation to networking, operating system, system hardware diagnoses, software, and operator problems.
6. Manage the reported requests and incidents on the service desk system.

Qualifications:

1. Bachelor’s degree in Computer Science or Computer Engineering.
2. None to one year of experience in a similar field.
3. Experience in Windows operating systems and networking.
4. Knowledge of hardware & Microsoft office applications.
5. Fluency in English.

Competencies:

1. Attention to details
2. Analytical Thinking
3. Communication skills
4. Customer Focus
5. Self – Development
6. Cultural Awareness
7. Teamwork

The successful applicant will get:

A job as an IT Service Desk Support Specialist at Azadea Foundation.

About Azadea Foundation:

The Azadea Group is a premier lifestyle retail company that owns and operates more than 50 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa in 13 countries overseeing more than 650 stores.

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