Job Opportunity: Enterprise Solutions Expert at Unifonic in Saudi

Unifonic Company is offering a job opportunity in Saudi Arabia as an Enterprise Solutions Expert. You should be a trusted advisor with technical expertise and the ability to build and maintain relationships with customers. This position will give you the opportunity to work with a multicultural and experienced team.

Eligibility: 

You are qualified for this job if:

• You possess hands-on 3+ years of recent experience selling technology solutions to enterprise customers.
• You have the ability to account management, planning, opportunity qualification and creation, stakeholder and executive communication, needs analysis, opportunity management, pipeline management.
• You should able to solve customer problems through the cloud communication technologies required.
• You should be collaborative and manage multi-stakeholder relationships and closely collaborate with virtual teams.
• You should have a Bachelor's degree in Computer Science or a similar information technology-related discipline, MBA preferred, or equivalent experience.
• You should fluent in Arabic and English with excellent writing/editing and verbal communication skills.

Requirements: 

You must:

• Serve as a technical liaison between sales and product development teams to nurture deals through the sales process and assist in solution design, quote, proposal, RFP response, and other documentation requirements.
• Conception, implementation, and execution of client-specific projects.
• Educate, coaching, and support client, sales, and engineering teams during the introduction of the company's products as well as ongoing projects to achieve a high level of client satisfaction.
• Participate in problem escalation and call prevention projects to help clients and other technical specialists increase their efficiency when using the company's products.
• Implement product demos and pilots to showcase the company's value to prospects and clients.
• Provide timely, prioritized, and complete client-based feedback to Product Management, Sales, Support, and/or Development regarding client’s business cases.
• Monitor client support for technical solutions proposed throughout the sales process, and alerts the sales and account teams to potential risks of deal closure.
• Identify short-term and long-term issues that must be addressed, provide information and commentary, recommend options and courses of action, and implement directives.
• Establish and maintain strong relationships throughout the sales cycle.
• Maintain knowledge of the latest industry trends and technologies related to product offerings, integration strategies, and inter-operability.
• Take ownership of the technical part of the bidding cycle, and build technical proposals for our enterprise customers.

About Unifonic:

Unifonic was founded in 2006 to provide cloud-based communication tools to business customers and enables integration of text and voice-based solutions through its API platform. Therefore, Unifonic eliminates the need for costly hardware infrastructure making business communication simple, fast, and cost-effective. Unifonic empowers businesses to engage with their people through a variety of channels, making their communication conversational, more personalized, fun, meaningful, and with ease.

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