Applicant criteria
- Both
Opportunity criteria
- Internship
Opportunity description
Souq.com is looking for a hardworking Content Intern that is able to work on a night shift from 4pm to 1am and the ability to handle promptly work related emergencies whenever they occur in Amman, Jordan.
Responsibilities:
[1] Proactively moderate all types of site generated content in Arabic and English
[2] Edit and/or create content implementing related guidelines
[3] Provide feedback about unusual items, unavailable types or attributes
[4] Research to find and/or verify provided data
[5] Translate attributes and titles
[6] Utilization of content taxonomy best practices when creating or editing content
[7] Ability to work in different shifts and/or rotation, set according to business needs
[8] Quality-first attitude advocating standards and administration of content audit process
[9] Provide support to internal and external customers
[10] Work with new hires on areas requiring learning improvement
[11] Oversee delivery of first class customer support through phone, chat, and email
Qualifications:
[1] Flawless command of both Arabic and English, third language is a plus
[2] Excellent time-management, organizational, and communication skills
[3] Ability to multitask, with effective and open-minded resolution of conflicting priorities
[4] Advanced computer skills, especially Excel
[5] Currently eligible to work in Jordan
[6] Good analytical and problem solving skills
Preferred qualifications:
[1] Research and report writing skills
[2] More than one year of experience in a content and/or e-commerce operations environment
[3] Good command of French or Turkish
[4] Technical background or a degree in Linguistics or Library Science
Benefits:
A salary will be provided and determined with the successful applicant.
About Souq.com:
Souq.com is an Amazon company, the largest e-commerce site in the Arab World. Every month, it attracts over 45 million customers keen to discover the catalogue which includes more than 9.5 million unique products in 35 different categories. From consumer electronics, household goods, fashion brands, and watches to perfumes and toys, it offers what the customers ask for.