Job Opportunity as a Sr Network Expert in Egypt at Orange Company

Orange provides a job opportunity in Egypt as a network expert Sr. specialist.

Eligibility:

You must have:

• 4+ years of technical hands-on experience with application security/endpoint security.
• Experience installing, configuring Palo Alto boxes, and integrating a complex security environment.
• Working knowledge of Prisma Cloud, and cloud security models, firewalls, and other security technologies.
• Hands-on experience in operational networks.
• Excellent network troubleshooting skills in the following:
  • VPN Architecture: MPLS.
  • Network devices: Cisco (Routers, switches, WAAS, AP,WCS, and IP telephony).
  • Routing protocols (EIGRP, OSPF, EIGRP and BGP).
  • Intensive knowledge of QoS.
  • Hand on experience of working on managing Cisco Prime, Wireless LAN Controllers, Cloud-based LAN controllers.
  • tunneling protocols; IPSEC.
  • DSL services.
  • IP Telephony.
  • Voice over IP knowledge.
  • Must have CCNP or CCIP certification.
  • Nice to have CCIE R&S.
  • Knowledge of Riverbeds & Cisco wireless access points.
• Personal skills:  
  • Quickly acquires and applies new knowledge when needed.
  • Demonstrates cooperation and teamwork.
  • Problem ownership until resolution.
  • Prioritization and balance intense situations and work activity in multitask situations.
  • Service-oriented, customer-focused, and have the ability to resolve complex problems through a calculated and methodical approach.
  • Good interpersonal skills.
  • Good time management, organizational and communication skills.
  • Ability to coach and mentor peers and subordinates.
  • Ability to lead and provide direction in resolving business-critical problems at the highest organizational level.
  • A proactive, self-motivated and determined attitude.
  • Flexibility in terms of working hours.
  • Be fluent in English.
• Shift work may be required.

Your Responsibilities:

You will be responsible for: 

1. Provide level 3 support activities for a large customer.
2. Work on complex Security solutions besides WAN (SDN) / LAN solutions, as well as Cisco IPT solutions.
3. Owns the complex incidents and act as the highest escalation for technical issues.
4. Diagnose fault-related cases by effectively utilizing software diagnostics and others.
5. Network/product utility programs.
6. Provide updates as needed to the customer in order to meet performance objectives.
7. Comply with all the special processes and procedures agreed with the account teams and customers.
8. Perform technical escalations in line with company procedure.
9. Document all troubleshooting and case management actions via electronic case management.
10. Ability to build relationships with peers and management levels with clients.
11. Determination to process tasks according to predefined processes.
12. Provide technical training to the team members when required.

About Orange:

Orange is a French multinational telecommunications corporation. It has 266 million customers worldwide and employs 89,000 people in France, and 59,000 elsewhere. It is the tenth-largest mobile network operator in the world and the fourth largest in Europe after Vodafone, Telefónica and VEON. In 2015, the group had a revenue of €40 billion. The company's head office is located in the 15th arrondissement of Paris. The current CEO is Stéphane Richard. The company is a component of the Euro Stoxx 50 stock market index.

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