Job Opportunity at Souq.com in Saudi Arabia: Program Manager

Souq.com is seeking a new team member to work with Riyadh, Saudi Arabia team as Program Manager. Souq.com is looking for candidates with a strong record of owning and executing strategic, cross-functional projects as well as partnering with other teams to drive key process improvement programs. 

This role requires working with business teams across the company to define requirements and high-level process/system solutions, leading cross-functional teams and managing the timelines to support organization-wide project launches. This position involves regular communication with senior management on status, risks and change control. Cross-team coordination, project management and executive presentation skills are essential, as are a willingness to “roll up your sleeves” and get into the details that will make the company offering world-class. 

Abilities:

• An innovative project manager with superior analytical abilities and preferred experience in Lean Manufacturing methodologies
• Has knowledge and experience in direct-to-customer fulfillment operations as well as excellent technical, problem-solving, and communication skills
• Finds practical and simple solutions to complex problems without sacrificing quality or core functionality
• Experience defining projects, collecting requirements, designing process solutions, writing detailed functional specifications, coordinating efforts to scope, schedule, and deploy new software; as well as analyzing cost/benefit of feature selection and communicating results throughout the organization
• Ability to utilize exceptional problem-solving, and communication skills to influence business and technical audiences
• Provide day-to-day support during the roll-out/implementation of newer systems/processes and gather feedback
• Map business requirements, understand the business process, study and analyze workflows, design solutions and prepare functional specifications

Basic Qualifications:

• Work experience is preferred (2 – 4 years)
• MBA from a reputed institute
• Exposure to data mining tools like SQL, SAS, SPSS, etc
• Has managed critical operational processes, with end to end business responsibility.
• Strong analytical, oral and written communication skills
• Experience in direct-to-customer fulfillment operations, similar hands-on experience
• Experience analyzing cost/benefit of proposed projects
• Experience in Lean Manufacturing methodologies
• Strong process definition and optimization skills; proven ability to define effective, efficient, and scalable processes and drive continuous improvement through root cause identification and defect elimination.
• Experience in a highly analytical, results-oriented environment with cross-functional interactions.
• Strong analytical, mediation and problem resolution skills.
• Must be metrics-driven. Have a background in quantitative decision making, ability to drive business/operations metrics, and driving adoption of different tools and resources.
• Excellent written and oral communication skills.
• Skilled in a collaborative management environment, succeeding through regular meetings and clear formal and informal communication with members of various teams.
• Attention to detail and capability to work on multiple projects in parallel

Preferred Qualifications:

Personal attributes and competencies:

• Demonstrated intense customer focus.
• Demonstrated highest level of integrity, intellectual honesty, and strong work ethic.
• Sharp, analytical, and thoughtful. Thoroughly thinks through problems to come up with solutions.
• Proven ability to successfully thrive in an ambiguous environment and changing market conditions.
• Takes initiative. Doesn't wait to be asked. Plans efficiently while avoiding analysis paralysis.
• Consistent effort, intense commitment, and willingness to go above and beyond when needed.
• Strong team player, acts like an owner, and ultimately focused on delivering results with high standards

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