Job Opportunity at the British Embassy in Jordan: Administrative Officer

The British Embassy in Jordan is offering a job opportunity as Administrative Officer with a starting monthly salary of 785 JOD. UK Visas and Immigration ‘UKV&I’ in Amman is one of the British Embassy’s busiest posts with an annual intake of approximately 80,000 applications. This job may particularly appeal to you if you would like to work in a fast-paced and challenging environment as part of a large and diverse team of people, committed to achieving clear service delivery goals.

Job Purpose:

The main purpose of the job is to provide a high quality, efficient and non-discriminatory visa service that meets published service standards, and to provide all visa applicants with a firm fast and fair service in line with the UK Immigration Rules. 

Duties and Responsibilities:

1. The input of data on computer systems.
2. Process and dispatch documents as directed.
3. Assist with application retrievals and searches.
4. Photocopy, scan, and dispatching of documents as directed.
5. Participating fully in the appraisal process.

Eligibility:

If you are selected for this position, the British Embassy will be able to employ you as long as you:

1. Receive the appropriate level of standard security clearance.
2. Have (or be willing to obtain) the right to live and work in Jordan. Candidate's residence permit and work permit, and the expense to obtain them, will be their own responsibility.

Requirements:

1. Fluent communication skills in English (both written and oral).
2. Working knowledge of IT, including Microsoft Word and Excel with accurate typing skills.
3. The ability to remain customer-focused, courteous and maintain performance under pressure.
4. The ability to work quickly and reliably with little supervision to meet challenging targets.
5. Ability to maintain a high level of accuracy and attention to detail in all workloads.
6. Personal responsibility and accountability for work
7. Flexibility and a positive attitude to working in a forward-thinking, modern and motivated department, which is working at the forefront of visa work.  The British Embassy is committed to improving standards and procedures and is looking for like-minded employees.
8. Be an excellent representative of the Visa Department, the British Embassy and of the UK Government.
9. Knowledge of Arabic is desirable but not essential.

Key Competences:

1. Delivering at Pace: Delivering timely performance with energy and taking responsibility and accountability for quality outcomes.
2. Making Effective Decisions: Effectiveness in this area is about using sound judgment, evidence and knowledge to provide accurate, expert and professional advice.  It means showing clarity of thought, setting priorities, analyzing and using evidence to evaluate options before arriving at well-reasoned justifiable decisions.
3. Collaborating and Partnering: People skilled in this area create and maintain positive, professional and trusting working relationships with a wide range of people within and outside the Civil Service to help get business done. At all levels, it requires working collaboratively, sharing information and building supportive, responsive relationships with colleagues and stakeholders, whilst having the confidence to challenge assumptions.
4. Managing a Quality Service: Effectiveness in this area is about being organized to deliver service objectives and striving to improve the quality of service, taking account of diverse customer needs and requirements.

About the British Embassy in Jordan:

The British Embassy in Jordan works on political, aid, commercial, security and economic interests between the UK and Jordan. It also works to help British companies invest in Jordan and provide consular services to British nationals.

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