Job Opportunity in Oman: Reservation Officer at Anantara Hotels, Resorts, and Spas 2020

Anantara Hotels, Resorts, and Spas in Oman offer a job opportunity as a Reservation Officer.

Reservation Officer's Responsibilites:

1. Support the Reservations Manager in driving the performance of the reservations team on property.
2. Ensure that all SOP's are being adhered to.
3. Assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue opportunities and satisfaction of guests and team members.
4. Ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to.
5. Working on inventory management, including allotments, groups blocks and rate codes in all applicable systems.
6. Assist the Reservations Manager for driving up- selling within the property and to ensure optimal use of all distribution channels, e.g. IBE, GDS, Tour Operators, Small Luxury Hotels, Regional and Corporate Sales Offices.

Qualifications:

1. Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels.
2. Understand the dynamics of regional & local market, local competitors and events of the destination.
3. College degree in hotel management.
4. 2 years’ experience in hotel reservation or rooms division.
5. Demonstrating willingness to seek new knowledge.
6. English and Arabic speaking.

About Anantara Hotels, Resorts and Spas:

The Anantara experience was born in 2001 in Thailand’s historic seaside retreat of Hua Hin. Today’s portfolio spans Cambodia, China, Indonesia, Maldives, Mozambique, Oman, Portugal, Qatar, Sri Lanka, Thailand, UAE, Vietnam, and Zambia.

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