Job Opportunity in Saudi Arabia: Communications & Customer Experience Specialist at ABB Group

By: ABB GroupLast update:
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Applicant criteria

NationalityNo specific nationality required
SpecialityMedia and Journalism
Age
  • No specific age required
Years of Experience
  • 5+
Gender
  • Both

Opportunity criteria

Job Type
  • Full time
Job FieldsCustomer Service, Call Center Jobs, and Secretary
Opportunity FieldMedia and Journalism
Job locationSaudi Arabia (Riyadh), Switzerland
Needed documentsCV

Opportunity description

ABB is offering ajob opportunity as Communications & Customer Experience Specialist in Riyadh, Saudi Arabia

Duties & responsibilities

  • Communication Programs - Drive the country’s communications program internally and externally with employees and external media. Align with the regional communications manager on programs that need local execution.
  • Executional Excellence - Ensures executional excellence throughout the area of responsibility for all communications measures in line with brand positioning, corporate identity/design guidelines, and global strategy.
  • Supplier Relations - Implements agreed communications plan applying all effective media and supervises or manages production and supplier relations.
  • Manager Communication Materials - Supports key management with personal communications materials including presentations, media interactions, and employee engagement, which involves organizing town halls.
  • Event Organization - Proactive in identifying key events such as trade exhibitions and product roadshows. Develops and organizes customer seminars and employee meetings working with the sales teams.
  • Budget - Owns budget for communications programs and ensures budget alignment with corporate and division communications on the local level.
  • Excellent Oral and Written English language skill is a must.

Eligibility criteria

  • You hold a BAin journalism, communications, public relations or marketing, fresh graduate, or up to more than 5 years of prior experience in a PR firm or similar company in a marketing or communications position.
  • Writing skills: You need excellent writing, editing, and proofreading skills as well as the ability to source stories from employees.
  • Interpersonal skills: You need good interpersonal and relationship-building skills in order to work with communications and HR departments. You also need to possess the confidence to deal with senior executives and explain communication techniques to them.
  • Creative skills: You need the creative ability to devise communication strategies.
  • Digital skills: Familiarity with information technology, especially digital and video means of communication, is essential. You will also need to use InDesign, Photoshop, and similar software used by ABB for the creation of collateral.

About ABB:

ABB (ASEA Brown Boveri) is a Swiss-Swedish multinational corporation headquartered in Zurich, Switzerland, operating mainly in robotics, power, heavy electrical equipment, and automation technology areas. It is ranked 341st in the Fortune Global 500 list of 2018 and has been a global Fortune 500 company for 24 years.

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