Job Opportunity in UAE: Department Supervisor with Chalhoub Group
Applicant criteria
- Both
Opportunity criteria
Opportunity description
Chalhoub Group is looking for a motivated Department Supervisor to join the team and work in Abu Dhabi, United Arab Emirates for 2021. The Department Supervisor is responsible for leading a sales team towards the achievement of common sales target while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.
Responsibilities:
- Nurture talent within team through on the job coaching and stretch assignment in coordination with the People Partner.
- Drive eNPS through people experience initiatives and culture.
- Oversee store's day to day operations related to VM, Retail Store SOPs adherence, and sales team schedule.
- Offer support to store staff during in-store events.
- Act as the key point of contact with back-office team.
- Ensure click and collect are conducted within SLAs.
- Ensure customer data is properly captured by the team in adherence to marketing team requirements.
- Promote loyalty program (MUSE) and ensure team knowledge about app offerings etc.
- Increase the revenue target of the store.
- Drive sell-throughs within the store.
- Support in-store CX initiatives.
- Provide input to what's working well, what's not working well within the store.
Benefits:
- Enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.
- Career support that may span different teams, different job roles, different categories and even different countries. The group offers diverse career paths for those who show drive and passion as well as the desire to learn and grow.
- Health care, life insurance, child education contribution, remote and flexible working as well as exclusive employee discounts.
About Chalhoub Group:
Chalhoub Group is the leading partner for luxury across the Middle East and an expert in retail, distribution and communication. With a growing workforce of more than 12,000 people, and a network of over 650 retail stores, the Group's success is attributed to its highly skilled and dedicated teams.
See more available opportunities in Turkey on For9a
See more available exchange programs on For9a