Job Opportunity in UAE as a Reservations Agent with Anantara
Applicant criteria
- Both
Opportunity criteria
Opportunity description
Anantara offers a job opportunity in UAE as a reservations agent. As a reservations officer you will support the reservations manager in driving the performance of the reservations team. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximizing revenue opportunities and satisfaction of guests and team members. You will be working on inventory management, including allotments, groups blocks and rate codes in all applicable systems. Further you will assist the reservations manager for driving up- selling within the property and to ensure optimal use of all distribution channels, e.g. IBE, GDS, tour operators, small luxury hotels, regional and corporate sales offices.
Eligibility:
You must:
- Be familiar with the hotel operations available technology (PMS & RMS) and all distribution channels.
- Understand the dynamics of regional & local market, local competitors and events of the destination.
- Have the ability to relocate to remote resort location.
- Excellent written and verbal communication skills in English and Arabic. Any additional language is a strong advantage
About Anantara:
The Anantara experience was born in 2001 in Thailand’s historic seaside retreat of Hua Hin. Today’s portfolio spans Cambodia, China, Indonesia, Maldives, Mozambique, Oman, Portugal, Qatar, Sri Lanka, Thailand, UAE, Vietnam and Zambia.
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