ABB Jobs in Turkey: Customer Service Specialist
Applicant criteria
- No specific age required
- 3-5
- Male
Opportunity criteria
- Full time
- from: 500
- to: 1500
Opportunity description
ABB is offering a job opportunity as a Customer Service Specialist in Turkey. The Customer Support Specialist is the first point of contact for IAPI Solutions customers and business partners of the Process Automation, Process Industries in Istanbul; Turkey. Reporting to the Sales Manager and using your customer service skills and knowledge, you will aid the Process Automation team by reacting to customer inquiries.
Duties & responsibilities
- Entering Project Planning to Sap, Opening Customer Orders Depending on the Project, Ordering Materials from SAP for the Project,
- Customer definitions,
- Sales of non-project materials, material definitions for the purchase and sale of materials from the project,
- Follow-up of advance payments and invoice payments to suppliers,
- Follow up of orders,
- Experienced in preparing proposals and following the process,
- Follow-up/control of customer payments within the scope of the project,
- Arranging and tracking customer invoices,
- Preparation of monthly sales order and invoice and other KPI reports,
- Tracking of shipments,
- Entering import invoices into the project,
- Creation of all customer order and invoice files,
- Sap project tech operations and close operations, plan cost and analysis,
- Opening a sales order/project from Lotus,
- Opening Change Orders to an existing project.
Eligibility criteria
- University degree ( to be an engineer will be preference),
- Minimum 3-5 years experience about Customer Service Specialist,
- Ability to use MS Office and SAP, LOTUS programs,
- Good level of English,
- Turkish knowledge is a must,
- Good company representation ability.
About ABB:
ABB (ASEA Brown Boveri) is a Swiss-Swedish multinational corporation headquartered in Zurich, Switzerland, operating mainly in robotics, power, heavy electrical equipment, and automation technology areas. It is ranked 341st in the Fortune Global 500 list of 2018 and has been a global Fortune 500 company for 24 years.
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