Al-Futtaim Job in UAE: Service Excellence Coordinator
Applicant criteria
- No specific age required
- 2-3
- Both
Opportunity criteria
- Full time
Opportunity description
Al-Futtaim is offering a job opportunity in Dubai, UAE as a Service Excellence Coordinator, is responsible for raising Purchase Requisitions and Purchase Orders for all none merchandise products & services within MAFL and maintain a clear and updated tracker for all POs per department. The role is to ensure the standard process is followed and centralized
Duties & responsibilities
Responsibilities will include, but will not be limited to the following:
Operations:
- Raise Purchase Requisitions and Purchase Orders for non-merchandise products and services requests (Operations, IT, Finance, Marketing, HC etc.)
- Complete GRN in the system upon confirmation of services/goods receipt
- Generate Sales Orders for all packaging intercompany transfers
- Create consumables products item code in the system inventory as and when required
- Raise requests and follow up the requests related to vendor management
Standards:
- Maintain updated tracker of all Purchase Requisitions & Purchase Orders raised
- Review open PO to ensure the required follow up is done with concerned department and service provider
- Contribute and support the business in achieving the Dare Today, Change Tomorrow sustainability strategy
Customer:
- Ensure POs are raised within the agreed time frame and communicate with the concerned stakeholders to solve any obstacles
- Work closely with all internal departments and external suppliers to build and develop professional working relationships.
Eligibility criteria
- Graduate in business administration or related field
Experience:
- 2-3 years’ experience in an admin role
- Retail industry experience is preferred
KPIs:
- Service Level Agreement
- Data Accuracy
- Sustainability Initiatives
Functional/ Technical Competencies:
- Compliance and quality assurance knowledge
- Detail orientation
- Reporting skills
- Systems savvy
- Sustainability Initiatives
About Al-Futtaim:
Al-Futtaim’s family business traces its origins back to the 1930s on the banks of the Dubai Creek, a trailblazer for innovative trading concepts designed to enrich lifestyles. Today, Al-Futtaim is present in 29 countries, represents over 200 companies spanning the automotive, finance, retail, and real estate industries, and it is now 42,000 people strong. Currently spanning the automotive, finance, retail, and real estate industries, Al-Futtaim’s diverse and far-reaching portfolio of brands and companies are ever-present in people’s lives, from the shores of Singapore to the sands of the UAE.
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