Job Opportunity from Al Tayer Group as a Sales Consultant in Kuwait
Applicant criteria
- No specific age required
- 3-5
- Both
Opportunity criteria
- Full time
Opportunity description
Al Tayer Group offers a job opportunity for the position of Arabic-speaking sales consultant - Armani Fashion in Kuwait. It is looking for an exceptional Sales Consultant who will deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers, and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.
Duties & responsibilities
You will be responsible for:
- Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.
- Identify customer needs through asking questions.
- Confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale.
- Receive cash or payment in any authorized mode from customers, and issue receipts/ bills against their purchase.
- Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.
- Demonstrate and maintain product knowledge, fashion trends, and in-store promotions at all times.
- Maintain personal grooming standards as advised by the Store Manager.
- Maintain clean and organized display, fitting rooms, and stock areas.
- Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.
- Comply with all company policies and procedures including refund and exchange policies, security, health and safety policies etc.
- Recruit customers for the database, accurately entering their details on the POS system.
- Minimize exposure to stock loss through vigilance on the sales floor and fitting room areas.
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Eligibility criteria
You should have:
- Minimum high school qualification.
- A passion for selling and the ability to prioritize and organize your own work in order to make the most efficient use of time available.
- Driven to exceed goals and possess a desire to improve ways of working.
- 3 to 4 years of retail sales fashion experience.
- Fluency in written and spoken English and Russian or Chinese is preferred.
- Genuine interest and knowledge of the luxury fashion industry.
- Strong customer focus & prioritizing customer experience above everything else.
- Ability to work under pressure and achieve KPIs.
- Personal leadership and interpersonal skills.
About Al Tayer Group:
As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world’s best luxury brands in the fashion, jewelry, home, and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion, and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols, and Armani to name just a few.
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