Job at Aramex in the Field of E-commerce in Jordan
By: AramexLast update:
Applicant criteria
NationalityNo specific nationality required
SpecialityComputer and Information Sciences, Science, Engineering, Information Technology
Skillsمهارات التواصل, teamwork skills, مهارات التنظيم, مهارات حل المشكلات, مهارات تعدد المهام, Ability to multitask, مهارات العمل ضمن الفريق, − Excellent communication skills. , مهارات الانتباه للتفاصيل, Excellent presentation skills, Excellent problem-solving skills, Good analytical thinking, مهارات التفكير التحليلى, Excellent organizational skills, مهارات العرض التقديمي الممتازة, . Strong attention to detail
Age
- No specific age required
Years of Experience
- 1-2
Gender
- Both
Opportunity criteria
Job Type
- Full time
Job FieldsSales, procurement, and logistics
Opportunity FieldMarketing, Business and Finance, Entrepreneurship and Innovation, Technology and Programming
Job locationJordan (Amman), United Arab Emirates
Needed documentsCV, Cover Letter, Degree Certificate
Deadline2024-04-24
Opportunity description
Aramex offers a full-timejob opportunity in Amman in the department of Associate Product Operations - E-commerce Plugins.
Duties & responsibilities
You will be responsible for:
- Product Support:
- Provide prompt and effective technical support to customers using e-commerce plugins, addressing their inquiries, troubleshooting issues, and ensuring a positive customer experience.
- Collaborate with the development team to identify and prioritize bug fixes and improvements based on customer feedback and user needs.
- Create and maintain comprehensive product documentation, including user guides, FAQs, and troubleshooting resources.
- Product Development Collaboration:
- Work closely with product managers, developers, and designers to assist in the planning, design, and development of new Ecommerce Plugins features and enhancements.
- Participate in requirement-gathering sessions and translate customer and market needs into actionable product requirements.
- Assist in user acceptance testing (UAT) and quality assurance processes to ensure the plugins meet high standards of functionality and usability.
- Cross-Functional Collaboration:
- Collaborate with marketing and sales teams to provide product insights, support marketing campaigns, and contribute to the creation of sales collateral.
- Communicate effectively with engineering, design, and QA teams to ensure alignment on product goals and successful execution of development tasks.
- Competitor Analysis:
- Stay updated on industry trends, competitor products, and market dynamics related to e-commerce plugins, and provide insights to guide product strategy.
- Process Improvement:
- Identify opportunities to streamline and optimize internal processes.
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Eligibility criteria
You must have:
- B.Sc. or higher in MIS, BIS, AIS, Software Engineer, Computer Engineering.
- 0-2 years of product management experience building supply solutions for logistics or E-Commerce business verticals.
- Familiarity with E-commerce platforms and plugins. Mainly Shopify, WooCommerce/WordPress, Magento, OpenCart, PrestaShop, and BigCommerce.
- Able to work in a dynamic and changing environment.
- A proactive attitude is necessary.
- Excellent at troubleshooting and problem-solving.
- Strong task and result-orientation.
- Knowledge of different types of software testing.
- Analytical and conceptual thinking skills.
- Team spirit and strong communication and presentation abilities.
- Familiarity with agile methodologies.
- Detail-oriented, organized, and able to manage multiple tasks concurrently.
- Agile, product, and project related certifications is a plus.
About Aramex:
Since its founding in 1982 Aramex has grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. The company is dedicated to transforming the face of trade, expanding their operations rapidly to better connect businesses and consumers worldwide.
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