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Jobs for Emiratis: Customer Service Officer at Majid Al Futtaim

By: Majid Al FuttaimLast update:
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Applicant criteria

NationalityNo specific nationality required
Skillsمهارات التواصل, − Excellent communication skills. , Customer Focus, مهارات التركيز على العملاء
Age
  • No specific age required
Gender
  • Both

Opportunity criteria

Job Type
  • Full time
Job FieldsCustomer Service, Call Center Jobs, and Secretary
Opportunity FieldEntrepreneurship and Innovation, Tourism and Hospitality
Job locationUnited Arab Emirates
Needed documentsCV, Cover Letter, Degree Certificate, Language Certificate
Deadline2024-06-19

Opportunity description

Majid Al Futtaim offers a Job opportunity to one of the Emiratis for the position of Customer Service Officer at MAF Entertainment | Global Snow. The position holder will mainly Supervise the team on the site and ensure the daily operation, maintenance and safety. It also ensures the highest customer service at all times Location: Dubai and Abu Dhabi.

Duties & responsibilities

You will be responsible for:
  • Ensure proficient up to date knowledge of Global Snow products, promotions and services.
  • Perform suggestive selling and advise and assist customers with sales and bookings.
  • Handle customer complaints and queries.
  • Keep your workplace safe, clean, and presentable at all times.
  • Perform any other reasonable tasks as requested by your Manager.
  • Protect their own health, safety, and wellbeing and anyone or anything that may be affected by their acts or omissions.

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Eligibility criteria

You must have:

  • Strong communication skills.
  • Customer service orientation.
  • Minimum High School Certificate.
  • Be available to work shifts, and on weekends and public holidays as per the roster.

About Majid Al Futtaim:

Founded in 1992, Majid Al Futtaim is the leading shopping mall, retail, and leisure pioneer across the Middle East and North Africa (MENA). A remarkable business success story, Majid Al Futtaim started from one man’s vision to transform the face of shopping, entertainment, and leisure to ‘create great moments for everyone, every day’. It has since grown into one of the United Arab Emirates’ most respected and successful businesses spanning 15 international markets, employing more than 33,000 people, and achieving the highest credit rating (BBB) among privately-held corporations in the Middle East. Majid Al Futtaim owns and operates 20 shopping malls, 12 hotels, and three mixed-use communities, with further developments underway in the region. The shopping malls portfolio includes Mall of the Emirates, City Centre malls, and My City Centre neighborhood centers, and also four community malls which are in joint venture with the Government of Sharjah. The Company holds exclusive rights to the Carrefour franchise in 38 markets across the Middle East, Africa, and Central Asia, and operates a portfolio of more than 160 outlets in 15 countries. 

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