Google Jobs in Australia: Technical Account Manager, Google Cloud Professional Services
Applicant criteria
- No specific age required
- 5+
- Both
Opportunity criteria
- Full time
Opportunity description
Google is offering a job opportunity as a Technical Account Manager, Google Cloud Professional Services in Melbourne VIC, Australia.
Our Professional Services organization in Google Cloud delivers product and implementation expertise to our strategic customers to help them get the most out of their Google Cloud investments.
As a Technical Account Manager, you'll help customers adopt Google Cloud products. You'll lead the successful adoption of Google Cloud at a leading financial services organization, guiding them through the strategic and technical facets of their Google Cloud transformation journey. You will also manage the successful delivery of Professional Services engagements to drive customer adoption of Google Cloud services.
Duties & responsibilities
- Accelerate customer adoption of Google Cloud by leading the implementation journey, and provide technical guidance and manage timelines, milestones, migration goals, and business transformation strategies.
- Advocate for customer needs to overcome adoption blockers and drive new feature development, and lead across multiple work streams and teams to maintain customer momentum.
- Develop strategic relationships with key stakeholders to understand a customer’s business and develop strategic roadmaps, and lead quarterly business reviews and executive sessions to better understand business and technical needs.
Eligibility criteria
- Bachelor's degree in Computer Science or Engineering, or equivalent practical experience.
- 5 years of experience in a customer-facing role, interfacing with executive stakeholders, either driving technical implementation or transformation programs.
- Experience supporting enterprise customers in one of the following: cloud operations technical support, escalation management, or IT consulting.
Preferred qualifications:
- Experience with deployment and orchestration technologies (e.g., Puppet, Chef, Terraform, Ansible, Docker, Kubernetes or Jenkins).
- Experience with scalable networking technologies (e.g., Load Balancers and Firewalls) and web standards (e.g., Representational State Transfer (REST) APIs, web security mechanisms, etc).
- Experience collaborating with channel partners, systems integrators, and third-party developers to deliver high-impact solutions.
- Knowledge in IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.
- Excellent communication, problem-solving, and management skills, with the ability to focus on translating business requirements into technological solutions.
About Google:
Google is an American multinational technology company specializing in Internet-related services and products that include online advertising technologies, search, cloud computing, and software.
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