Job Opportunity in Australia: Guest Experience Consultant at Deloitte
Applicant criteria
- No specific age required
- Both
Opportunity criteria
- Full time
Opportunity description
Deloitte offers a full-time job opportunity for the position of guest experience consultant in its Sydney location at Quay Quarter Towers. The Guest Experience team is looking to broaden its services and add a new member to the team as part of the Sydney Client Experience team. Your new role will see you support the corporate office with day-to-day reception operations, including managing its meeting rooms and supporting the onsite catering team when required.
Duties & responsibilities
You will be responsible for:
- Working as an ambassador for the Deloitte brand and leading the key client-facing activities that occur daily.
- Through this role, you will facilitate these key functions:
- Meet - manage the space that supports formal & informal client interactions.
- Greet - welcome and provide direction to guests at arrival.
- Entertain - ensure the guests are enjoying themselves during their stay.
- Engage - ensure that guests can interact (work, problem solve, co-create) seamlessly.
- Inspire - showcase how Deloitte makes an impact that matters to clients.
- Administrative tasks such as managing the online booking system and responding to queries and emails.
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Eligibility criteria
You must have:
- Passion for exceptional customer service and treating others with empathy, care, and respect.
- Organizing skills and ability to provide exceptional first impressions of the Deloitte brand and reputation.
- Highly experienced in the Hospitality & Events Industry.
- Excellent administrative skills and verbal communication.
- Strong ability to work independently, and multi-task skills.
- Flexible and adaptable, with a high focus on problem-solving.
- Experience with AV equipment (desired but not compulsory – training will be given).
- Barista skills (not compulsory – training will be provided).
Please note: The minimum salary requirement for this role is $83,000 inclusive of the minimum superannuation contribution.
Work at Deloitte:
- Interesting and impactful work.
- Coaching and growing your careers in any direction.
- Live and work well.
- A range of perks and benefits, including retail discounts, well-being leave, and paid volunteering days.
About Deloitte:
Deloitte believes that the intersection of creativity, technology, and business will deliver the most powerful progress for clients. The difference comes from its depth and diversity. It has the business acumen of a strategic advisor, the design capability of a creative agency, and the engineering depth of a technology firm.
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