Job in the UAE: Receptionist at GEMS Education
By: GEMS EducationLast update:
Applicant criteria
NationalityNo specific nationality required
Skillsمهارات التنظيم, مهارات الانتباه للتفاصيل, Ability to multi-task, مهارات التواصل باللغة الإنجليزية تحدثاً وكتابة, مهارات التعامل مع الأخرين, Exceptional interpersonal skills, Proficient in written and oral English communication, Excellent organizational skills
Age
- No specific age required
Gender
- Both
Opportunity criteria
Job Type
- Full time
Job FieldsCustomer Service, Call Center Jobs, and Secretary
Opportunity FieldEducational Sciences
Job locationUnited Arab Emirates (Dubai)
Needed documentsCV, Cover Letter, Degree Certificate, passport sized photo of applicant
Deadline2024-01-31
Opportunity description
GEMS Education offers a job opportunity to work as a receptionist in the UAE. As the first contact person at the school, the receptionist ensures positive customers satisfaction during all interactions with existing and potential parents, visitors, staff, and students.
Duties & responsibilities
You will be responsible for:
- Provide an accurate and full range of information within the category requested (location, curriculum, admission procedure – including the booking of tours, tour information, administration, structure, etc.) to ensure the delivery of a quality customer service experience to all callers or visitors to the school.
- Respond to telephone calls and inquiries courteously and be able to direct calls to appropriate school personnel as part of the customer service provider for the school.
- Relate courteously with visitors and provide the appropriate welcome to the school to ensure a positive customer service experience.
- Maintain open lines of communication to new & prospective parents ensuring that their concerns and feedback are handled effectively and efficiently; liaising with other school personnel as required.
- Complete administration and secretarial tasks as assigned to support the broader Front of House team to achieve their objectives.
- Ensure the GEMS policies, procedures, and codes of conduct are followed at all times.
- Attend staff meetings and serve on committees as required.
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Eligibility criteria
You must have:
- Bachelor's degree.
- English Speaker with exceptional skills, both verbal and written.
- Ability to multi-task and cope with peaks of demand.
- Strong customer service and interpersonal skills.
- Excellent organizational skills.
- Enjoy public contact and dealing with customers face-to-face.
- Bi-lingual is an advantage.
About GEMS:
GEMS Education, founded as Global Education Management Systems, is an international education company. It is a global advisory and educational management firm and is the largest operator of kindergarten-to-grade-12 schools in the world. Trusted for over 60 years and now a third-generation education family, GEMS Education began in a single school room in Dubai. Today, it educates over 170,000 students from over 176 countries through GEMS-owned and managed schools globally.
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