Job as a Supervisor at Al Tayer Group in the UAE

By: Al Tayer GroupLast update:
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Applicant criteria

NationalityNo specific nationality required
Age
  • No specific age required
Years of Experience
  • 3-5
Gender
  • Both

Opportunity criteria

Job Type
  • Full time
Job FieldsCustomer Service, Call Center Jobs, and Secretary
Opportunity FieldEntrepreneurship and Innovation
Job locationUnited Arab Emirates (Dubai)
Needed documentsCV, Degree Certificate, Sample of your work, Experience certificate

Opportunity description

Al Tayer Group offers a job in the UAE and announces its need for a Supervisor to ensure excellent customer service through: effectively managing the department team; and controlling and monitoring department operations including merchandising and stock control to achieve the department's target.

Duties & responsibilities

You will be responsible for:

  • Achieve excellent standards of customer service in the department by directing and coaching the sales team, and leading by example on the shop floor.
  • Analyse sales data to maximize sales on day to day basis.
  • Resolve customer complaints effectively, either by dealing with them personally or passing them on to the store manager.
  • Ensure that the standards of grooming, presentation and professional conduct are set and maintained.
  • Motivate team members to achieve shared goals and acknowledge team and individual successes.
  • Ensure all new starters are inducted into the department team.
  • Ensure all department staff are trained on all aspects of the department in liaison with the store manager and training department.
  • Monitor the stock in the department and inform the Store Manager of any depleting stocks, stock loss to take corrective action.
  • Ensure the department is merchandised commercially and visually as per the guidelines provided by the brand.
  • Maintain high standards of housekeeping with regards to the sales floor, fitting rooms and stock areas.
  • Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc,.

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Eligibility criteria

You must have:

  • High School qualification.
  • 4 to 5 years of retail sales or customer service experience.

About Al Tayer Group:

As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world’s best luxury brands in the fashion, jewelry, home, and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion, and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols, and Armani to name just a few.

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