Job in UAE: Help Desk Administrator at the Middle East Broadcasting Networks
Applicant criteria
- No specific age required
- 2-3
- Both
Opportunity criteria
- Full time
Opportunity description
The Middle East Broadcasting Networks, Inc. offers a full-time job opportunity in Dubai, UAE. It is seeking for a help desk administrator to provide Dubai MBN Employees with the Technical Support needed as well as provide Level 1 end-user, desktop, and application support to staff and all broadcast users.
Duties & responsibilities
You will be responsible for:
- Coordinating build out and deployment of new hardware and software needs.
- Coordinating problem resolution with user and IT/Engineering team.
- Coordinating troubleshooting between Springfield and local technical vendors/support and troubleshooting of complex issues.
- You will field phone calls to address support for the following areas:
- Network access
- Printer access
- E-mail access and administration
- PC Hardware problems
- Application usage assistance
- Password management
- Hardware and supply Provisioning
See more jobs in the Gulf on For9a.
Eligibility criteria
You must have:
- Minimum of 2 years technical experience in a helpdesk/end user support customer service environment.
- Technical Education and Microsoft Certification(s) preferred.
- Extensive knowledge of Microsoft Windows Operating systems.
- Extensive experience maintaining and configuring Intel processor computer systems.
- Proven experience in IT/Help Desk.
- Demonstrated ability to apply IT in solving business problems.
- Excellent understanding of computer systems features, and integration capabilities.
- Ability to present ideas in business-friendly and user-friendly language.
About Middle East Broadcasting Networks:
MBN is a non-profit grantee of the federal government that directly communicates with the people of the Middle East and North Africa through television, radio, and digital media. MBN’s mission is to expand the spectrum of ideas, opinions, and perspectives available in the media of the Middle East and North Africa; provide objective, accurate, and relevant news and information. Through its multimedia broadcasts, MBN seeks to inform, engage, and connect with the regions’ people in support of universal freedoms.
See more available bachelor scholarships on For9a
See more available internships on For9a
See more opportunities in the UK available on For9a