Job Opening at Ooredoo Kuwait: Senior Engineer Demand & Delivery Management

Ooredoo is one of the largest telecommunications companies in the Middle East, North Africa, and Asia, operating in 17 countries and serving over 68 million customers. In Kuwait, Ooredoo employs approximately 1,000 talented professionals who contribute to delivering world-class telecom services.
Our vision is to become one of the top 20 telecom companies globally, and we take pride in providing a work environment that empowers our employees to grow and excel.

Ooredoo Kuwait is hiring a Senior Engineer in Demand and Delivery Management, responsible for analyzing business needs, translating them into technical requirements, and implementing comprehensive digital solutions across platforms such as mobile applications, portals, and middleware systems. The role involves coordination between technical and business teams, vendor management, and agile delivery through DevOps and Agile methodologies.

Benefits

• Join a leading team in the telecommunications industry

• Multicultural work environment that fosters professional development

• Opportunities for innovation and contribution to digital transformation

• Work with cutting-edge platforms and modern technologies

• Analyze business needs and convert them into technical requirements and appropriate solutions

• Coordinate with business units and vendors to ensure timely and efficient delivery

• Design and implement digital solutions (apps, portals, integration systems)

• Communicate with ADM vendors, prioritize requests, review technical designs (HLD/LLD), and follow up on delivery

• Prepare and analyze performance reports, ensure quality assurance, and pre-launch testing

• Provide estimates for cost, timeline, and complexity of proposed solutions

• Support digital transformation initiatives and lead DevOps and Agile-based projects

• Coordinate between technical and business teams for product/service launches

• Ensure solutions meet Ooredoo’s documentation, security, and performance standards

• Manage technical partner relationships to align solutions with market needs

• Bachelor’s degree in Telecommunications, Computer Science, or a related field

• Minimum of 5 years’ experience in solution development and demand management in telecom environments

• Certified in Oracle SOA, with training in DevOps tools and Agile methodologies

• Proven experience in digital solution architecture across BSS and OSS domains

• Strong knowledge of platforms like Siebel CRM, Oracle Fusion, SOA Suite, OSB, and WebLogic

• Project management and vendor coordination experience

• Strong communication, business analysis, and team leadership skills

• Excellent English (written and spoken)

• Ability to work in cross-functional and multicultural teams

• Proficient in Microsoft Office and technical reporting tools