Job Opportunity as a Customer Service Representative at Al Futtaim in the UAE
Applicant criteria
- No specific age required
- 1-2
- Both
Opportunity criteria
- Full time
Opportunity description
Al Futtaim is looking for a Customer Service Representative to join the team and work in the United Arab Emirates to ensure that on a day to day basis all customer requirements are managed and planned for operations and other internal departments within agreed service levels and adhering to all free zone rules and regulations.
Duties & responsibilities
- Achieve defined KPI Targets.
- Inbound and Outbound system functionality.
- Inbound and Outbound documentation.
- Reporting.
- Customer Service – increasing the customers confidence in dealing with AFL.
- Inventory control – PI counts & subsequent system transaction, Nil pick checks & quarantine products.
Eligibility criteria
- Degree educated compulsory.
- 1 year in similar role.
- Knowledge in MS office and preferably in any WMS system.
- Effective communication and strong interpersonal skills, with excellent planning capacity.
- Ability to solve problems and work under pressure.
About Al Futtaim:
Al-Futtaim’s family business traces its origins back to the 1930s on the banks of the Dubai Creek, a trailblazer for innovative trading concepts designed to enrich lifestyles. Today, Al-Futtaim is present in 29 countries, represents over 200 companies spanning the automotive, finance, retail, and real estate industries, and it is now 42,000 people strong. Currently spanning the automotive, finance, retail, and real estate industries, Al-Futtaim’s diverse and far-reaching portfolio of brands and companies are ever-present in people’s lives, from the shores of Singapore to the sands of the UAE.
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