Job Opportunity as a Senior Travel Analyst at Al-Futtaim in UAE
Applicant criteria
- No specific age required
- 5+
- Both
Opportunity criteria
- Full time
- from: 500
- to: 1500
Opportunity description
Al-Futtaim is offering a job opportunity in Dubai, UAE as a Senior Travel Analyst to join our Corporate Travel Services team in the capacity of Senior Travel Analyst. The Analyst – Corporate Travel Services must be customer focused with high attention to details, analytical, with previous contribution to change management exercises and / or projects in complex environments. This position requires strong communication and persuasion skills, ability to interact with various internal and external stakeholders. Reporting to the Head of Corporate Travel Services, the Analyst, based out of Dubai, supports the implementation of the Corporate Travel Program for the Group.
Duties & responsibilities
- Engages with key internal customers on a regular basis to measure their experience with our Travel Services, determines and executes plans
- Involves our internal customers in our travel initiatives, trains and educates our customers to our processes and policies
- Supports customers for any issues that may arise
- Ensures our internal partners from business units as varied as Finance, Accounting, Audit, IT, Onboarding/Off-boarding, Total Rewards receive the support required from us and our Travel Management Company (TMC)
- Works closely with our TMC and monitors KPIs to ensure highest levels of online booking adoption, policy compliance, performance against SLA
- Analyzes data and reviews processes, policies, and resources to ensure efficiency and continuous improvement
Eligibility criteria
- Full time Bachelor’s Degree or equivalent
- Minimum 5 years’ experience in project and/or change management
- Previous experience in Corporate Travel from Customer or TMC side is preferred
Job-Specific/Technical Skills required to complete the tasks:
- Flexible and able to adapt to immediate business area needs and timelines
- Professionalism
- Negotiation Skills
- Communication (Oral and Written)
- Relationship Management
- Excellent planning
- Good analytical skills
- Stakeholder management skills
- Reporting skills
Behavioral Competencies:
- Teamwork
- Attention to Details
- Flexibility towards work demand and meeting deadlines
- Multi-tasking & Ability to work under pressure
Language Skills:
- Strong verbal and written English communication
- Arabic Speaker would be an advantage
About Al-Futtaim:
Al-Futtaim’s family business traces its origins back to the 1930s on the banks of the Dubai Creek, a trailblazer for innovative trading concepts designed to enrich lifestyles. Today, Al-Futtaim is present in 29 countries, represents over 200 companies spanning the automotive, finance, retail, and real estate industries, and it is now 42,000 people strong. Currently spanning the automotive, finance, retail, and real estate industries, Al-Futtaim’s diverse and far-reaching portfolio of brands and companies are ever-present in people’s lives, from the shores of Singapore to the sands of the UAE.
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