Job Opportunity as Accounts Manager at Revton in Jordan

Revton in Amman, Jordan is looking for a competent Accounts Manager that should be flexible enough to handle a variety of duties that pertains to the firm and clients. His/Her main responsibility is to make sure a company’s customers are happy and meet all their requirements while internally aligning with all relevant functions.

• Be the primary point of contact and build long-term relationships with customers.
• Help customers through email, phone, online presentations, screen-share, and in-person meetings.
• Develop a trusted advisor relationship with key accounts & customer stakeholders.
• Ensure the timely and successful delivery of the solutions according to customer needs and objectives.
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Forecast and track key account metrics.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
• Liaise between the customer and internal teams.
• Having previous experience in the E-commerce business is a plus.
• Previous experience using project management tools.
• Ability to liaise between internal and external points of contact.
• Previous experience in client-facing meetings with senior positions like directors & CXOs.

• Bachelor's Degree in Business Administration/Engineering.
• 3-5 years of experience in the e-commerce business.
• Knowledge in Microsoft Office particularly Excel.
• Ability to prioritize among competing tasks.
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level.
• Proven ability to manage multiple projects at a time while paying strict attention to details.
• Understanding of website development, marketing, measurement and analytics, content management, digital marketing, and internet technology.
• Keen attention to detail and adherence to deadlines.
• A certification in project management.
• A good command of English (Written & spoken).
• Ability to handle sensitive/confidential information professionally.
• Problem-solving and analytical abilities.
• Excellent verbal and written communication skills.
• Ability to work under pressure.
• Follow-up and monitoring skills.
• Time management skills
• Excellent listening, negotiation, and presentation skills.
• Planning and developing skills.
• Self-motivated and able to thrive in a results-driven environment.

About Revton:

Revton provides the infrastructure and execution that will lead the company's Middle Eastern Growth Strategy. From initial setup to ongoing optimization, the first mile to last-mile logistics, localization to customer support it handles every step of the company's Middle East expansion.

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