Job Opportunity as an Administrative Assistant at APCO in Jordan

APCO is offering a job opportunity in Amman, Jordan as an Administrative Assistant, Working as part of a worldwide centralized shared services, the Administrative Assistant is responsible for specified generalist administrative responsibilities in addition to HR-related admin tasks and responsibilities. The job holder will be required to work in a busy environment and address tasks and requests that have been funneled to the shared services team from other APCO regions. This role is a hybrid one that provides the option to work remotely.

Working part of a 24-hour shared services team, handle requests that come in via the ticketing system to provide support in a range of largely HR and Finance-related admin tasks, including but not limited to:

1. Handling expenditures and tracking invoice / purchase order progress
2.  Assisting with onboarding and offboarding administrative processes
3.  Updating HR system with new hire notifications, updating salary and other related information
4.  Setting up new hires in HR and ERP system
5.  Updating organization charts
6.  Assist with administrative processes related to external consultant / freelancer contracts and extensions
7.  Responding to random employee data inquiries from Finance and IT
8.  Manage calendar invites for global and regional training meetings and events (includes multiple session and time zone planning)
9.  Support with HR intranet updates on policies and procedures
10.  Other admin-related tasks as assigned.

1. Bachelor’s degree in Business Administration, HR, or Equivalent
2. A minimum of 4 to 5 years of relevant strong administrative experience
3. Experience in using a ticket request tracking system would be useful but not essential (Freshdesk, ZenDesk, Zoho Desk etc.).

• Competencies:

1. Excellent communication and customer service skills
2. Excellent organization skills
3. Strong multi-tasking skills
4. Ability to work in a team-based environment
5. Attention to detail
6. Good Initiative

Work Conditions:

1. The physical abilities needed to perform the duties of this position, in addition to the office climate.
2.  Office environment is general office setting
3.  Candidate must be based in Amman, Jordan
4.  Since the Shared Services Center will operate for 24 hours per day, employees will be required to work on a rota basis, new hire will be expected to step in to address US and China time zones when needed -on a rotation basis

About APCO:

Founded in 1984, APCO Worldwide is an award-winning, independently owned global communication and business strategy firm with offices in major cities throughout North America, Europe, the Middle East and Asia. APCO combines a global perspective with local expertise to help clients around the world manage challenges, opportunities, perceptions and reputations. APCO clients include corporations and governments; industry associations and nonprofit organizations; and many of the top companies on the Fortune 500.

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