Job Opportunity at Al Futtaim Group in the UAE: Business Solution Manager

Al-Futtaim Private Company offers a job opportunity in the UAE as a Business Solution Manager. The manager will support the optimization of the business operating model for assigned portfolios in line with the Business and IT Strategy. To manage the Business & EIT relationship (strategy, projects, service) for assigned portfolios.

Demand and Relationship Management:

• Work within governance structure (Business & EIT) to govern and prioritize the business IT demand, fully aligned to business strategy and target operating model maturity.
• Support development of business cases, operating model changes, solutions, business buy-in; and integrate into planning and budgeting cycles and demand management process.
• Act as a business integration point for IT Service Delivery, SLA agreement, major Service Incident Management, and Service Improvement for assigned portfolios.
• Build a strong partnership with business leaders and other key stakeholders to become fully integrated into decision-making and driving business strategic priorities.
• Support the implementation of the internationalization strategy and the integration of international IT teams.

Business Optimisation Priorities:

• Build a detailed understanding of business performance, operating model maturity, and opportunities for improvement for assigned operating model components.
• Highlight and develop the opportunities (“To Be” business processes, business benefits, organization impact, etc.); build consensus with business leadership and integrate into planning cycles.
• Bring new thinking and innovation to the business.

Business Optimisation Delivery:

• Lead business process design sessions with the BPR team, and develop and maintain process operating models.
• Contribute to solution and architecture development (including phase-out plans)
• Work with GM/HoBSM and Project managers to ensure that assigned projects remain on track.
• Ensure business benefit delivery and benefit optimization from the demand cycle and actively promote results with the business.
• Contribute to the improvement of the solution demand & delivery practices, procedures, methodologies, and tools.

Education: Degree in Computer Science/IT/Engineering/Science; 

Minimum Experience and Knowledge:  5-10 years IT Experience, 3-5 years of healthcare experience with major healthcare IT providers like Cerner, Epic, InterSystems.

Job-Specific Skills: 

• Healthcare provider business operating model and their major technology investments
• TCO development for IT investment business cases; Healthcare EMR business system, technology, and related best practice knowledge.
• Awareness of local and regional Health data privacy and regulatory compliance standards.

About Al-Futtaim:

Al-Futtaim’s family business traces its origins back to the 1930s on the banks of the Dubai Creek, a trailblazer for innovative trading concepts designed to enrich lifestyles. Today, Al-Futtaim is present in 29 countries, represents over 200 companies spanning the automotive, finance, retail, and real estate industries, and it is now 42,000 people strong. Currently spanning the automotive, finance, retail, and real estate industries, Al-Futtaim’s diverse and far-reaching portfolio of brands and companies are ever-present in people’s lives, from the shores of Singapore to the sands of the UAE.

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