Job Opportunity at GEMS Education in UAE: Receptionist/Attendance & Inclusion Administrator

GEMS Education is offering a job opportunity in GEMS ROYAL DUBAI SCHOOL - DUBAI, UAE, as a Receptionist/Attendance & Inclusion Administrator. To ensure positive customer attention and satisfaction during all interactions with existing and potential parents, visitors, staff and students. Part of this role will focus on attendance management system responsibility and providing administrative support to the Inclusion Team. 

Receptionist:

• Respond to telephone calls and enquiries courteously and be able to direct calls to appropriate school personnel as part of the customer service provision for the school. 
• Relate courteously with visitors and provide the appropriate welcome to the school to ensure a positive customer service experience. 

Attendance Administrator:

• Complete daily attendance checks and coordinate ‘first day calling’ in good time and in accordance with policy. 
• To collate attendance, absence and persistent absence data and support SLT in the analysis of this information.  

Inclusion Administrator:

• Support the Inclusion Team with general clerical duties including, but not limited to, recordkeeping, IEPs, emailing staff, parents & external agencies; invoicing, sending letters and filing. 
• Monitor and assist with the maintenance of the SIMS Special Education Needs and English Language Learning database.

• Experience of Front of House and / or customer relations 
• Be able to work under pressure and manage customer experience  

Skills 

1. A personable, committed and creative individual with excellent organisational skills.  
2. Effective use of Excel, Canva and other media-based programs. 
3. Strong interpersonal skills and able to work effectively with students and staff. 
4. Ability to effectively communicate with students, parents and colleagues and maintain confidentiality. 
5. Commitment to improve opportunities for students.  

About Application Process:

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

Resume/CV

Passport-size photograph

In line with the UAE's Emiratisation goals, GEMS welcomes and encourages applications from UAE nationals to join our fast-growing team.

About GEMS Academy:

Trusted for over 60 years and now a third generation education family, GEMS Education began in a single school room in Dubai. Today, we have the privilege of educating over 170,000 students from over 176 countries through GEMS owned and managed schools globally; over 270,000 students access resources through our services division.

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