Job Opportunity at RateGain in Dubai: Client Services Manager

RateGain is offering a Job Opportunity in Dubai as a Client Services Manager.

• Take responsibility for Clients social marketing plan
• Demonstrate a deep and thorough understanding of each client’s business objectives and overarching marketing plans
• Understanding how to bring sustained success via social media deliverables
• Directly manage a hospitality client portfolio encompassing upwards of 15 accounts
• Develop consistent strategic materials for presentation to clients, including monthly reporting , campaign recaps, social strategies, industry insights, and quarterly business reviews
• Uphold quality standards to produce effective strategic work optimized for the client’s goals, budgeting, ad spend, billing
• Oversee all social campaigns, ensuring the success of all creative development, media placements, analytics/reporting
• Lead onsite, including planning, timelines, material development, client presentations, onsite execution
• Help new clients throughout the onboarding phase
• Responsible for the development and presentation of strategic materials
• Troubleshoot all client-related issues
• Determine optimal solutions for mitigation and continued partnership success and work together with dedicated internal team leads to ensure issues do not reoccur

• Marketing agency Background is a must have. 
• Bachelor’s degree required
• 6+ years of experience in social media, brand, or digital marketing working on large scale social communication campaigns, knowledge of paid media and digital analytics
• Deep knowledge of social media tools and platforms, including Facebook, Instagram, Twitter, LinkedIn, Pinterest
• Adept at performing in a fast-paced environment with excellent written, verbal, and interpersonal communication skills
• Strong experience developing and maintaining client relationships, identifying digital and social trends to showcase value-adds for clients
• Demonstrated ability to handle conflict and crisis resolution with client teams
• Demonstrated ability to manage large and complex projects and budgets,
• Ability to travel, up to 50% throughout the year
• Experience working with luxury and/or hospitality clientele a plus
• Proficiency in English and Arabic languages
• A keen and sharp eye for detail

About RateGain:

RateGain company, is the hospitality industry’s premier provider of social media solutions. The company provides a full suite of technology-enabled social media solutions 24 hours a day, seven days a week. BCV’s comprehensive management solutions are supported by a robust arsenal of cutting-edge tools and analytics designed to drive traffic, increase sales, create unforgettable experiences for guests, and mitigate negative customer interactions. 

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