Job Opportunity at Zain in Kuwait: Enterprise Performance Management Senior
Applicant criteria
- No specific age required
- Both
Opportunity criteria
- Full time
Opportunity description
Zain Group is offering a job opportunity in Kuwait City, Kuwait, an Enterprise Performance Management Junior, that will be responsible for supporting the performance management senior in driving B2B strategic objectives to drive commercial performance targets and analytics by regularly reviewing performance, quality, key KPI metrics, and aligning consensus across B2B business units.
Duties & responsibilities
- Act as centralized source of commercial data and coordinate related inquiries across business units
- Proactively identify areas of potential commercial improvement by running advanced analytics on data sets and raising findings to management in periodic catch ups
- Support B2B seniors in proving or disproving given hypotheses by running analytical deep dives
- Support and monitor the performance management approach
- Manage commercial channels and record KPIs
- Carry out statistical analysis and come up with actionable insights
- Support the design of performance policies & set performance objectives
- Identify core issues and propose solutions to performance barriers
- Monitor channel performance and incentives and recommend finetunes where needed with the performance management senior
- Monitor and maintain accurate and rich intelligence data sets
- Synthesize market landscape and trends by product line and feed back to relevant commercial teams
Eligibility criteria
- Possessing the following technical skills:
- Business statistics, computer science or a related field
- Ability to communicate, present and influence all levels of the organization
- Familiarity with business theory and methodology, especially customer value proposition, product (lifecycle) management, pricing and communication / channel management
- Understanding of SQL, Python and Tableau
- Experience and proficiency in excel modeling / data wrangling / manipulation (including proficiency with pivot tables, debugging model malfunctions, ability to develop VBA modeling solutions
- Experience working independently across a cross-functional team
- Experience answering big picture questions by framing the business question into an analytical plan and communicate to stakeholders
- Ability to adapt to new digital technologies and trends remaining at the forefront of innovation
- Solid understanding of the telecommunications industry
- Strong problem-solving skills and ability to identify and frame key issues
- Ability to identify, assess and manage risks
- Strong organization and project management skills
About Zain:
Zain is a leading mobile voice and data services operator with a commercial footprint in 8 Middle Eastern and African countries with a workforce of over 6,000 providing a comprehensive range of mobile voice and data services to over 50 million active individual and business customers as of March 31, 2019.
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