Job Opportunity from Marriot Hotel in Jordan: Spa Receptionist

Marriot Hotel is offering a job opportunity in The Ritz-Carlton Amman, Amman, 5th Circle, Amman, Jordan, Jordan as a full-time Spa Receptionist.

1. Schedule services for individuals and large groups using spa/salon reservations software system.
2. Call guests to confirm scheduled services.
3. Answer questions about available services.
4. the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager.
5. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival.
6. Promote and sell spa/salon services.
7. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees.
8. Balance, scan, and drop receipts with Accounting.
9. Notify Engineering of maintenance and repair needs.

1. Report accidents, injuries, and unsafe work conditions to manager.
2. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
3. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
4. Speak with others using clear and professional language; answer telephones using appropriate etiquette.
5. Develop and maintain positive working relationships with others.
6. Comply with quality assurance expectations and standards.
7. Stand, sit, or walk for an extended period of time.
8. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
9. Perform other reasonable job duties as requested by Supervisors.

About Marriot:

Offering an expansive portfolio in the industry, Marriott Hotel offers 30 brands and over 7000 properties across 131 countries and territories that give people more ways to connect and experience the world. Founded by J. Willard and Alice Marriott, and guided by family leadership since 1927, their principles remain embedded in the company’s culture and in everything they do today.

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