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Job Opportunity in Australia at Microsoft: Data Center Technician

By: microsoftLast update: 7/10/2023

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Deadline 2023-07-11

(Deadline has passed)

Applicant criteria

NationalityNo specific nationality required

Age

No specific age required

Years of Experience

Gender

Both

Opportunity criteria

Job Type

Full time

Job FieldsInformation Technology Jobs

Opportunity FieldTechnology and Programming

Job locationAustralia (Melbourne)

Needed documentsCV

Opportunity description

Microsoft is offering a job opportunity as a Data Center Technician – Melbourne, Victoria, Australia. As a Microsoft Data Center Technician (DCT), you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your understanding of Data Center standard processes and procedures, develop mentoring skills while providing guidance to peers, familiarizing yourself with security and data management procedures, and accelerate your career growth in the process.

Duties & responsibilities

Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components with minimal customer and business disruption.
Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance.
Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists.

Eligibility criteria

High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 1+ year(s) experience supporting IT equipment or related technology.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Citizenship Verification: This position requires verification of Australian Citizenship to meet federal government security requirements.
NV1/2, PV Clearance Assessment: This position may require an enhanced background check conducted through the Australian Government Security Vetting Agency.

While not required, we also look for the following Preferred Qualifications:

2+ years' experience supporting IT equipment or related technology.
Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).

About Microsoft:

Microsoft Corporation is an American multinational technology company with headquarters in Redmond, Washington. It develops, manufactures, licenses, supports, and sells computer software, consumer electronics, personal computers, and related services. Its best known software products are the Microsoft Windows line of operating systems, the Microsoft Office suite, and the Internet Explorer and Edge web browsers.

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