Job Opportunity in Egypt as a Client Advisor in ST Dupont City Stars in Chalhoub Group

Chalhoub Group offers a job opportunity in Egypt as a client advisor in ST Dupont City stars. You will be responsible for achieving individual and collective sales targets while delivering exceptional guest experience; and ensuring support in the implementation of CRM, CX, and other key customer and people initiatives in-store.

You will be responsible for:

• Collect data on customer behavior, top sellers which will be a key input for business reviews.
• Drive client relationships within an omnichannel approach.
• Provide pre-buying feedback on products.
• Ensure adherence to VM guidelines and SOPs.
• Ensure customer data is properly captured in adherence to marketing team requirements.
• Promote loyalty program (MUSE) and stay up-to-date with app offerings etc.
• Support with in-store marketing events and activations.
• Keep abreast of all brand social media activities and campaigns.
• Drive sell-throughs within the store.
• Support in-store CX initiatives.
• Provide input to what's working well, what's not working well within the store.

You must have:

1-year exp in the fashion market. 

Benefits:

If you are accepted at this job, you will have:

1. The company will help you to shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility.
2. It offers the opportunity to support careers that may span different teams, different job roles, different categories, and even different countries. 
3. It offers diverse career paths for those who show drive and passion as well as the desire to learn and grow.
4. Chalhoub Group recognizes the value that you bring, and it strives to provide a competitive benefits package that includes health care, life insurance, child education contribution, remote and flexible working as well as exclusive employee discounts.

About Chalhoub Group:

Chalhoub Group is the leading partner for luxury across the Middle East and an expert in retail, distribution and communication. With a growing workforce of more than 12,000 people, and a network of over 650 retail stores, the Group's success is attributed to its highly skilled and dedicated teams. 

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