Job Opportunity in Jordan as a Product Safety & Compliance Manager at Amazon Company

Amazon offers a job opportunity in Jordan as a Product Safety & Compliance Manager for Compliance Operations. The company is looking for a talented Compliance Manager for the company's team in Amman, to support its rapidly growing and evolving businesses. You will support the business by managing compliance associates and specialists working on product compliance reviews. You will work directly with Program Teams, Retail teams, Legal, and a variety of global internal businesses and outside vendors to drive operational goals related to product compliance across the supply chain. You will be responsible for supporting Amazon’s worldwide compliance program primarily focusing on Middle East regulatory requirements.

You will have the following responsibilities:

• Directly manage a team of up to 20 Senior Compliance Associates and/or Process Experts who perform compliance operations processes. As a first-line manager, you are responsible for your team’s performance and development and you are accountable for the experience of the employees that report to you.
• Manage your team’s performance with Individual Development Plans (IDPs) and conduct performance reviews for your team in accordance with Amazon’s people management standards and guidelines. You will support attracting talent and you actively participate in recruiting processes. You demonstrate a good understanding of Amazon Leadership Principles and apply them effectively.
• You may partner with other managers, internal stakeholders, and customers to onboard new initiatives or conduct improvement initiatives on existing processes. You manage operations at the team level and you plan daily team activities (e.g. allocation of work, training, team meetings, etc.) to ensure the work of your team aligns with organizational goals.
• You must have a solid understanding of team key process indicators and you are able to address negative variations via root-cause analysis and preventive and corrective actions. You have a solid understanding of Standard Operating Procedures (SOPs) and workflows that apply to the daily work of your team.
• Respond to operational escalations, analyze data sets and prepare action plans. You take the time to learn about operational trends and gaps, and you prepare data for business reviews. You proactively communicate priorities and project statuses to your internal customers and stakeholders.
• Ensure your team is aware of how decisions are made and are notified about changes.

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You must have:

• Experience managing large teams; motivating, and influencing work behaviors of direct reports.
• English language (B2+ level).
• Experience interacting with stakeholders, and earning their trust.
• Experience working with large data sets.
• Experience operating with MS Office (Word, Excel, Outlook).

Preferred Qualifications:

• Previous experience in Compliance and/or Risk Management, or Online Retail processes.
• Project Management Certification (PMP, PRINCE 2).
• SQL Knowledge.

About Amazon:

Amazon's mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as they are all striving to delight their customers and make their lives easier, one innovative product, service, and idea at a time.

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