Job Opportunity in Oman as a Sales & Supply Support Specialist at Al Futtaim

Al Futtaim offers a job opportunity in Oman as a Sales & Supply Support Specialist. You will create and constantly improve excellent availability, range management and forecasting at the lowest possible cost as well as synchronize with commercial needs and activities for the best possible goods availability at the lowest total cost. You will work with Sales and Supply Support Manager to support the commercial team.

You will be responsible for:

 Customers side:

• Contribute to the fulfilment of the customer promises created by the Communication & Selling process by actively working to secure and maintain the availability of goods through the minimization of non-central shortages and the monitoring of central shortages.
• Support Sales & Supply Support manager in creating awareness in the commercial team on availability issues and thereby enabling their action to minimize the impact on the customers.
• The timely registration of the needed order and forecast parameters in the system, to secure the agreed service level 365 days per year in line with the agreed goal. 
• Work with your manager to support the commercial team and commercial activity leader with the planning and implementation of sales plans (e.g. Activities). Focus on parameter setting, ordering & availability checks and act as a coach to secure the proper use of order methods to secure availability.
• Together with Sales & Supply Support manager, be point of contact in the store for all range administration and operational supply related questions for the shopkeepers and other functions.
• Analyze and steer the ordering process, to avoid shortage and overstock situations.
• Support the goods flow manager with an analysis of stock discrepancies as part of the inventory management procedures. Secure the highest possible quality in store stock information and identify weaknesses in the stock registration routines to be addressed within the commercial team.
• Monitor the automatic ordering process and initiate actions in case of disruptions to the order flow that jeopardise availability for the customer.
• Control the basic logistics procedures, including stock movements and system transactions to ensure high quality asset information as input to the automatic ordering process.

Commercial side:

• Contributing to turnover by maximizing service level 365 days per year, in line with the agreed goal setting; concentrating on minimizing non-central shortage and supporting active sales steering, by providing shortage and overstock information to the shopkeepers.
• Being an expert on Service Level in the store and supporting the awareness throughout the store how Service Level is impacted by different actions and how it should be sustained through every day routines.
• Contributing to minimizing the logistics costs in the store by identifying potential savings and working with sales& Supply manager to identify actions which will support the commercial team to improving stock and range structure (overstock, concrete, outgoing and activity range).
• Contributing to maximizing the goods flow efficiency by monitoring that the operational forecasting in the store is in line with the order parameters and available sales space capacities/parameters. Work with manager to address any needs for adjustment with the shopkeeper.
• Producing necessary follow-ups for the commercial and management team regarding operational processes in the store, including phasing in and out, overstock and concrete, activities and non central shortages.

People:

• Through your own behavior, support the creation of an environment where the IKEA culture is strong and where the diversity of the customers and co-workers is valued.
• Create an environment of trust by encouraging open, constructive, honest two-way feedback with your colleagues.
• Be available to help and support colleagues in your own department.
• Pass on your knowledge to colleagues and encourage them to do the same.
• Keep your colleagues informed so that they can perform their roles effectively.
• Using sales & supply support competence, actively support competence development of store commercial team and shopkeepers.

Financial:

• Be aware about department action plan and support the goals and targets given by manager which ensures the delivery of the action plan.
• Understand the impact of your actions on the financial results of your area and know which results you have influence over.
• Look for more effective ways of working to reduce costs.
• Ensure that all your actions contribute to sales growth and support the maintaining of long-term profitability.
• Contribute to turn-over by securing the fulfilment of the customer promise.

You must have: 

• Live and share the IKEA values every day.
• Bachelor of commerce or equivalent.
• From 1 to 3 years of experience preferably in sales, supply chain, logistics.

About Al-Futtaim:

Al-Futtaim’s family business traces its origins back to the 1930s on the banks of the Dubai Creek, a trailblazer for innovative trading concepts designed to enrich lifestyles. Today, Al-Futtaim is present in 29 countries, represents over 200 companies spanning the automotive, finance, retail, and real estate industries, and it is now 42,000 people strong. Currently spanning the automotive, finance, retail, and real estate industries, Al-Futtaim’s diverse and far-reaching portfolio of brands and companies are ever-present in people’s lives, from the shores of Singapore to the sands of the UAE.

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