Job Opportunity in Qatar as a Receptionist at Accor
By: AccorLast update:
Applicant criteria
NationalityNo specific nationality required
SpecialityAll Specialties
Skillsالعمل ضمن فريق, مهارات قيادية, القدرة على التواصل
Age
- No specific age required
Years of Experience
- fresh
Gender
- Both
Opportunity criteria
Job Type
- Full time
Job FieldsCustomer Service, Call Center Jobs, and Secretary
Job locationQatar
Needed documentsCV
Opportunity description
Accor offers a job opportunity in Qatar as a Receptionist. This is a fantastic opportunity to broaden your horizon outside the common hotel business and play your role in delivering high-quality hospitality services embedded in one of the world’s most popular sports events.
Duties & responsibilities
You will be responsible for:
- Greet, check in, respond to requests and settle accounts while providing exceptional service.
- Take the initiative to add a personalized experience.
- Proudly promote the property facilities, looking for opportunities to enhance a guest’s stay.
- Helps encourage guest loyalty by building friendly, personalized relationships.
- Completes all tasks linked to the guest's arrival and departure in compliance with internal procedures.
- Handles phone calls.
- Passes information as necessary to other departments (floor staff, technical, etc) and to other members of the front-desk team.
- Ensures that all the documents, products, and provisions needed for the department and/or guests are available and up-to-date.
Eligibility criteria
You must have:
- A minimum of 2 years of experience in front office operation in the hospitality sector is desired, experience in Qatar is a plus.
- Fluent in English (spoken and written), any additional language is a plus.
- Ability to work well under pressure in a fast-paced environment.
- Good interpersonal skills, guest-oriented and service-minded.
- Team spirit.
- Good listening skills and ability to anticipate.
About Accor:
Accor is a worldwide Augmented Hospitality leader. It consists of more than 230,000 hospitality experts placing people at the heart of what they do, creating new connections & emotions for the guests, nurturing the real passion for service and achievement beyond limits.
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