Job Opportunity in the UAE: After Sales Manager at Al Futtaim
Applicant criteria
- No specific age required
- 3-5
- Both
Opportunity criteria
- Full time
Opportunity description
Al Futtaim is looking for an experienced After Sales Manager to join the Commercial Vehicle Division and work in Dubai, United Arab Emirates, where he/she will formulate, develop and direct Aftersales business strategy and activity to achieve budgeted targets for financial and trading performance whilst continually enhancing the organizational culture, value and reputation in the market with all employees, customers, principals and regulatory bodies.
Duties & responsibilities
- Monitor and improve service and parts KPI’s to achieve business objectives.
- Ensure enhancement of customer experience to drive Best In Town program.
- Ensure best work environment through Associate Engagement activities.
- Ensuring constant onboarding flow of trained technical staff to avoid skills shortages and operational disruptions caused by skills
- Managing relations with all internal (HR, Finance, IT, Sales & Marketing) departments to ensure optimal performance levels.
Eligibility criteria
- Diploma or Bachelor of Automobile /Mechanical Engineering and Business Management specialization.
- At least 3 years of experience in a similar role gained in the Commercial Vehicles service industry.
- Minimum of 7 years’ experience in Automotive Management.
- Good communicator in English; Arabic an advantage.
- Strong knowledge of Dubai market is required.
- Must be an effective communicator and possess excellent interpersonal and leadership skills.
- UAE Driving License is a must.
About Al Futtaim:
Al-Futtaim’s family business traces its origins back to the 1930s on the banks of the Dubai Creek, a trailblazer for innovative trading concepts designed to enrich lifestyles. Today, Al-Futtaim is present in 29 countries, represents over 200 companies spanning the automotive, finance, retail, and real estate industries, and it is now 42,000 people strong. Currently spanning the automotive, finance, retail, and real estate industries, Al-Futtaim’s diverse and far-reaching portfolio of brands and companies are ever-present in people’s lives, from the shores of Singapore to the sands of the UAE.
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