Job Opportunity in UAE as a Sales Assistant at Al Futtaim

Al Futaim offers a job opportunity in UAE as a Sales Assistant. In this job, you will deliver excellent customer service, Identifying customer needs, offering advice and demonstrating suitable products, building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.

You will be responsible for:

• Welcome and greet every customer in a warm and friendly manner and demonstrate excellent customer service all time.
• Identify customer needs through asking opened question; recommend and demonstrate appropriate product, recommend link products at every sales opportunity, close the sale.
• Inform the customer about the store, its services (delivery, exchange & refund, apps, gift/wrapping).
• Inform the customer about the products and the brands inside the store.
• Inform the customer about previous and new events.
• Receive cash or payment in any authorized modes from customers, issue receipt/bills against their by paper or e bill.
• Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.
• Demonstrate and maintain products knowledge, fashion trends, instore promotions at all times.
• Maintain personal grooming standards as advised by the store manager.
• Check stock level daily and inform of depleting stocks to your manager in order to replenish and maintain optimum stock level on the floor. 
• Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.
• Update customers’ details for the database accurately entering their details on the POS system.

You must have:

• Minimum Experience and Knowledge: High school qualification.
• From 1 or 2 years experiences in retail sales or customer services.

About Al-Futtaim:

Al-Futtaim’s family business traces its origins back to the 1930s on the banks of the Dubai Creek, a trailblazer for innovative trading concepts designed to enrich lifestyles. Today, Al-Futtaim is present in 29 countries, represents over 200 companies spanning the automotive, finance, retail, and real estate industries, and it is now 42,000 people strong. Currently spanning the automotive, finance, retail, and real estate industries, Al-Futtaim’s diverse and far-reaching portfolio of brands and companies are ever-present in people’s lives, from the shores of Singapore to the sands of the UAE.

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