Job Opportunity in UAE as a Service Advisor at Alfuttaim

Alfuttaim is currently looking for technically competent service advisor to work with Al Futtaim Auto Center in Abu Dhabi. Service advisors are the first contact for customers in the Workshop.

You will be responsible for:

• Ensure the condition of the vehicle is thoroughly checked and discrepancies noted and communicated to customers.
• Record any customer requests and ensure proper delivery of the vehicle. 
• Clearly communicate to the customer the jobs carried out.
• Ensure effective personal and telephonic communication with customers regarding charges, approvals and negotiations alongside achieving monthly financial targets set for labor hours, parts and other sales.

You must have the following qualifications, skills and experience:

• Diploma or Degree in Technical school / Certificate/ Diploma in Automobile / Mechanical Engineering.
• Minimum of 3 to 5 years’ experience in the automotive industry or similar role.
• A broad based knowledge to service as a reliable consultant is absolutely essential for this role.
• Able to provide up-to-date technical information in response to customer inquiries. 

About Al-Futtaim:

Al-Futtaim’s family business traces its origins back to the 1930s on the banks of the Dubai Creek, a trailblazer for innovative trading concepts designed to enrich lifestyles. Today, Al-Futtaim is present in 29 countries, represents over 200 companies spanning the automotive, finance, retail, and real estate industries, and it is now 42,000 people strong. Currently spanning the automotive, finance, retail, and real estate industries, Al-Futtaim’s diverse and far-reaching portfolio of brands and companies are ever-present in people’s lives, from the shores of Singapore to the sands of the UAE.

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