Job Opportunity in UAE as a Toyota Store Advisor

Alfuttaim offers a job opportunity in UAE as a Toyota Store Advisor. The company is looking for customer centric, retail oriented candidates that have a passion to work in a sales and customer service environment in the Toyota brand. You will be responsible to create an outstanding experience supporting the customer to explore the brand while acting as the one point of contact during their journey.

You will be responsible for:

• Providing a seamless/excellent customer experience along with full guidance given to every and each customer, to meet their needs and to ensure they are fully empowered to make the right choice.
• Achieve customer service standards and create the right environment for the customer.
• Achieve monthly unit sales and service targets by taking the customer through the Mall Customer Journey.
• Achieve monthly Finance & Insurance product sales target.
• Ensure capture of customer data.

You must have:

Minimum Qualifications and Knowledge: 

• Minimum Bachelor’s degree.
• Written and spoken English; Arabic is preferable. 
• Strong digital knowledge.
• Sales and customer experience (Preferred hospitality/Retail Background and Automotive experience).

Minimum Experience:

• 2 to 4 years sales experience in a retail environment.
• Automotive background desirable.

Job Specific Skills:

• Up-selling skills and ability to create value from new products.
• Exceptional written and spoken communication skills.
• Strong negotiation skills, with evident ability to influence customer choices.
• Ability to develop and execute action plans.
• Ability to multitask.
• Understanding and experience with Microsoft Office Applications, with proficiency in Microsoft Excel, Digitally Savy – comfortable with Data accuracy (attention to detail).

Required Mindsets and Behaviors:

• Adherence to Al-Futtaim core values of respect, integrity, collaboration and excellence.
• Charismatic personality that gains customer confidence and trust.
• Adaptive and open to adopting new selling strategies and encompassing feedback.
• Personally driven to grow and progress within the company.

About Al-Futtaim:

Al-Futtaim’s family business traces its origins back to the 1930s on the banks of the Dubai Creek, a trailblazer for innovative trading concepts designed to enrich lifestyles. Today, Al-Futtaim is present in 29 countries, represents over 200 companies spanning the automotive, finance, retail, and real estate industries, and it is now 42,000 people strong. Currently spanning the automotive, finance, retail, and real estate industries, Al-Futtaim’s diverse and far-reaching portfolio of brands and companies are ever-present in people’s lives, from the shores of Singapore to the sands of the UAE.

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