Jobs in Qatar: Fashion Consultant at Chalhoub Group
Applicant criteria
- No specific age required
- Both
Opportunity criteria
- Full time
Opportunity description
Chalhoub Group is looking for a qualified Fashion Consultant to join the team and work in Doha, Qatar for 2021. The Fashion Consultant is responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.
Duties & responsibilities
- Collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews.
- Drive client relationships within an omni-channel approach.
- Provide pre-buying feedback on products.
- Drive eNPS through people experience initiatives and culture.
- Ensure adherence to VM guidelines and SOPs.
- Ensure click and collect are conducted within SLAs.
- Ensure customer data is properly captured in adherence to marketing team requirements.
- Promote loyalty program (MUSE) and stay up-to-date with app offerings etc.
- Support with in-store marketing events and activations.
- Keep abreast of all brand social media activities and campaigns.
- Drive sell-throughs within the store.
- Support in-store CX initiatives.
- Provide input to whats working well, whats not working well within the store.
Benefits:
- The opportunity to support careers that may span different teams, different job roles, different categories and even different countries.
- Diverse career paths for those who show drive and passion as well as the desire to learn and grow.
- A competitive benefits package which includes health care, life insurance, child education contribution, remote and flexible working as well as exclusive employee discounts.
About Chalhoub Group:
Chalhoub Group is the leading partner for luxury across the Middle East and an expert in retail, distribution and communication. With a growing workforce of more than 12,000 people, and a network of over 650 retail stores, the Group's success is attributed to its highly skilled and dedicated teams.
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