Jobs in the UAE: Coffee Shop Supervisor at Accor Hotels

Accor Hotels is looking for Supervisor for the Signature Coffee Shop to join the team and work in Dubai, United Arab Emirates. 

1. Supervise and oversee the operation/section to maintain service standards.
2. Check on employees’ discipline, grooming standards and punctuality.
3. Check on guests’ satisfaction levels and properly handle feedback and follow-up.
4. Perform opening and closing duties as assigned.
5. Assist the Assistant Manager in conducting daily shift briefings to update and disseminate relevant information to restaurant employees.
6. Assist in employees’ development, counselling and resolving staff conflict.
7. Report any complaints, incidents or any other irregularities to Management.
8. Ensure that operating equipment is maintained and service and storage areas are kept safe and clean.
9. Help minimize waste, neglect, breakages and mishandling of supplies and equipments.
10. Carry out light cleaning and maintenance of the pantry area.
11. Monitor quality of food and beverage products in every order.
12. To ensure that guests receive the attention and service they require.
13. Perform trainer tasks and conduct training for all staff as assigned by Restaurant Manager / Assistant Manager.
14. To motivate, coach and project a positive attitude at all times.
15. Help manage employees’ performance appraisals and performance logs.
16. Able to account and handle cash effectively, efficiently, with integrity and follow established and proper Accounting procedures.
17. Carry out any other duties as and when assigned by the Management of the Hotel.
18. Assist other Food & Beverage Outlets in their operations within peak times when needed.

1. Excellent reading, writing and oral proficiency in English.
2. Experienced in all aspects of restaurants service.
3. Must be well-presented and professionally groomed at all times.
4. Excellent leader and trainer with solid motivational and teamwork skills.
5. Attention to detail and strong interpersonal skills to deal with diverse staff.
6. Hotel Restaurant Management graduate.
7. Minimum 2 - 3 years Hotel experience with at least 1 year in a 5 star luxury operation environment.

Benefits:

1. Employee benefit card offering discounted rates in Accor worldwide.
2. Learning programs through Academies and the opportunity to earn qualifications while you work.
3. Opportunity to develop your talent and grow within your property and across the world.
4. Ability to make a difference in the local community through the Corporate Social Responsibility activities.

About Accor Hotels:

Accor S.A., is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties. It is the single largest hospitality company in Europe, and the sixth largest worldwide. Accor operates in 100 countries, with more than 4,800 hotels and 280,000 employees worldwide. Its total capacity is approximately 704,000 rooms.

See more available opportunities for travel abroad on For9a