Operations Supervisor Vacancy at Delma Group in UAE

Delma Group is offering a job opportunity in Dubai, UAE as an Operations Supervisor.

1. Monitor and improve Rider Performance and Compliance
2. Lead Rider Recruitment for all the zones in allocated cities
3. Responsible for assessment of any internal fleet promotions
4. Lead a Team of Rider Team Leaders and Rider Coordinators
5. Manage rider roster with proper allocation of shifts/breaks/off-days etc
6. Supervises rider onboarding and training schedule with Rider Trainer
7. Inventory management and usage compliance of Rider equipments
8. Groom rider quality (behaviour, appearance, professionalism, presentational etc)
9. Setting up a performance improvement plan to improve performance of low performing riders
10. Reduce rider complaints originating from customers

1. Bachelor's Degree
2. 4-5 years of experience in food/grocery tech industry is highly preferred
3. Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc
4. Strong communication skills, both written and verbal. English and Urdu is a must. Arabic is a plus.
5. Influencer and a negotiation with good public speaking and presentation skills
6. People management skills: Experience of managing bigger group of people

Benefits:

• Yearly Two Way Ticket
• Insurance
• Free Accommodation
• Transportation

About Delma Group:

Founded on a legacy of 40 years, Delma Emirates Group was corporatised in 2008 to capitalise on the synergy and to provide an integrated vision and leadership to its member companies.

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