Partner Solutions Engineer – Zoho (Amman, Jordan)
Applicant criteria
- No specific age required
- 2-3
- Both
Opportunity criteria
- Full time
Opportunity description
Zoho is a global software company with a wide range of business applications used by millions of organizations worldwide. As a Partner Solutions Engineer, you will work closely with Zoho partners to provide technical support in the pre-sales phase for mid-market and enterprise clients. You will help design tailored solutions from Zoho’s product portfolio and support partners in presenting, training, and transitioning technical requirements into practical implementations.
Duties & responsibilities
Coordinate with Zoho partners to understand client requirements and design viable technical solutions.
Provide pre-sales technical support to both mid-market and enterprise customers.
Deliver internal and external technical and product presentations.
Conduct partner training and enablement sessions.
Create compelling commercial and technical documentation and sales proposals.
Interface with product management to communicate feedback and new feature needs.
Work with implementation/project teams to ensure smooth delivery.
Translate customer requirements into actionable plans to ensure successful solution delivery.
Eligibility criteria
Bachelor’s degree in Computer Science, Information Technology, Business Information Systems, or a related field (or equivalent experience).
2–5 years of experience in IT, technical pre-sales, technical consulting, solutions engineering, or a related role.
Strong communication and presentation skills.
Ability to engage with partners and clients confidently at both technical and business levels.
Experience in designing and presenting technical solutions that align with customer needs.
Experience training customers or internal teams.
Familiarity with SaaS products, CRM, or enterprise software solutions is an advantage.