Parts Advisor Vacancy at Al-Futtaim Auto Center in UAE

Al-Futtaim is offering a job opportunity in Fujairah, UAE as a Parts Advisor - Trade Counter. Parts Advisor - Trade Counter will find and assist in fulfilling customer requirement of parts and be able to supply as soon as possible his requirement and can advise related OEM & OES parts, batteries, and tires.

1. Handle complete parts sales process of walk-in and telephone customers from enquiry to sales order process to achieve monthly budgeted net sales.
2. Responsible for credit customer’s follow-up of payments as per credit terms and conditions granted to the customers.
3. Ensure to communicate and consume parts ordered on urgent orders as soon as parts received.
4. Collect retail customer data and feedback in the given format and convert them to service to generate additional revenue of labour and recalls.
5. Ensure sales orders, purchase orders, deliveries, cash collection, cash deposits are closed on time as per company standards and documents are filed for records.
6. Pro-actively call potential new customers to identify any interest and make and appoint for the IAM Workshop Field Sales executive

• Undergraduate or having Post-Secondary Diploma in Auto or Electro Mechanic Specialty. 
• A minimum of 2-3 years’ experience within spare parts operations, preferably at an automotive parts sales counter, familiarity with safety standards during work for people, machines and material 
• Ability to speak, write and read English to deal with supervisors and customers 
• PC literate; knowledge of SAP preferred; relationship builder; the ability to build and maintain friendly, warm relationships with customers, good listener 
• Required skills to be successful

1. Spare parts sales experience in the automotive industry
2. Good experience with parts pricing
3. Knowledge with parts catalogue
4. Good systems knowledge preferably with SAP

About Al-Futtaim:

Al-Futtaim’s family business traces its origins back to the 1930s on the banks of the Dubai Creek, a trailblazer for innovative trading concepts designed to enrich lifestyles. Today, Al-Futtaim is present in 29 countries, represents over 200 companies spanning the automotive, finance, retail, and real estate industries, and it is now 42,000 people strong. Currently spanning the automotive, finance, retail, and real estate industries, Al-Futtaim’s diverse and far-reaching portfolio of brands and companies are ever-present in people’s lives, from the shores of Singapore to the sands of the UAE.

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