Store Resident Trainer Vacancy at Alshaya Group in Qatar
By: Alshaya GroupLast update:
Applicant criteria
NationalityNo specific nationality required
Age
- No specific age required
Gender
- Both
Opportunity criteria
Job Type
- Full time
Job FieldsSales, procurement, and logistics
Opportunity FieldMarketing, Business and Finance
Job locationQatar, Kuwait
Needed documentsCV, Cover Letter
Deadline2024-12-27
Opportunity description
Alshaya group is offering a job opportunity as a Store Resident Trainer - Charlotte Tilbury - Qatar.
You will act as the ultimate brand ambassador managing the education and development of Retail Artists and Managers within your specific retailer. Through both physical and virtual trainings, you will up-skill your team whilst ensuring that the Learning Management System is accurately managed and fulfilling its maximum potential.Duties & responsibilities
- Taking direction from the Field Education Manager, support the effective and inspirational delivery of all defined training materials across: The Charlotte Tilbury Magic Experience" service model and intermediate artistry development. Full Curriculum facilitation of team including induction, social and developmental training
- Deliver the agreed training plan within the defined timeframes reflecting the changing needs of the business via: Effective, and focused in store days with clear objectives, agreed KPI’s and follow-up. High quality virtual and physical training sessions
- Reporting Relationship: Reporting directly to Store Manager for specific area with a dotted line to Regional Training Manager Collaborating with Field Training Managers and Pro-Artists
Eligibility criteria
- A commercial thinker that recognizes exceptional behaviour's are needed to impact sales
- Natural ability to coach and develop others
- Embraces change to promote a positive mind set with Omni Channel Vison within teams they encounter. (Online / Instore)
Win Together - Strong communication with management always working collaboratively both line managers and brand
- Be an inspiration to the team by giving constructive and objective feedback coaching in areas of opportunity
- Creates a positive and encouraging environment for artists to develop and grow in their roles, physically and digitally.
- Supporting management team in motivating the team to elevate their skill set in order to impact sales/KPI results
- Dynamic and inspirational with customers and colleagues digitally and physically
- Excitement and passionate for beauty and Omni Education
- Passionate about driving brand advocacy in the air and on the ground
- Drive social channel Brand advocacy whilst up-skilling teams
Embrace The Challenge - Identifying and seizing great opportunity to drive Social and Brand Advocacy
- Embraces the impossible and makes things happen and sees things through
- Proactively plans/leads events and masterclasses around NPD launches
- The ability to deal with ambiguity in the team, always leading by example
About Alshaya Group:
Alshaya Group is a dynamic family-owned enterprise which was first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world’s leading brand franchise operators, offering customers an unparalleled choice of well-loved international brands, including: Starbucks, H&M, Mothercare, Debenhams, Cos, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Vavavoom, Pottery Barn and KidZania.
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