Unifonic Job In UAE: Enterprise Solutions Consultant

Unifonic is offering a job opportunity Dubai, UAE as a Enterprise Solutions Consultant. The Enterprise Solutions Consultant is a trusted advisor with technical expertise within our enterprise sales organization, closely collaborating with a virtual team of sales, engineers, and support resources to help clients realize digital transformation through cloud communication.

The responsibilities of the Enterprise Solutions Consultant include but are not limited to:

1. Serve as a technical liaison between sales and product development teams to nurture deals through the sales process and assist in solution design, quote, proposal, RFP response, and other documentation requirements.
2. Conception, implementation, and execution of client-specific projects.
3. Educate, coaching, and support client, sales, and engineering teams during the introduction of the company's products as well as ongoing projects to achieve a high level of client satisfaction.
4. Participate in problem escalation and call prevention projects to help clients and other technical specialists increase their efficiency when using the company's products.
5. Implement product demos and pilots to showcase the company's value to prospects and clients.
6. Provide timely, prioritized, and complete client-based feedback to Product Management, Sales, Support, and/or Development regarding client’s business cases.
7. Monitor client support for technical solutions proposed throughout the sales process, and alerts the sales and account teams to potential risks of deal closure.
8. Identify short-term and long-term issues that must be addressed, provide information and commentary, recommend options and courses of action, and implement directives.
9. Establish and maintain strong relationships throughout the sales cycle.
10. Maintain knowledge of the latest industry trends and technologies related to product offerings, integration strategies, and interoperability.
11. Take ownership of the technical part of the bidding cycle, and build technical proposals for our enterprise customers.

1. Hands-on 3+ years of recent experience selling technology solutions to enterprise customers.
2. Effective Account Management.
3. Planning, opportunity qualification and creation, stakeholder and executive communication, needs analysis, partner engagement, opportunity management.
4. Problem solver.
5. Ability to solve customer problems through cloud communication technologies required.
6. Collaborative.
7. Manage multi-stakeholder relationships and closely collaborate with virtual teams.
8. Bachelor's degree in Computer Science or a similar information technology-related discipline, MBA preferred, or equivalent experience.
9. Fluent in Arabic and English with excellent writing/editing and verbal communication skills.

About Unifonic:

Unifonic was founded in 2006 to provide cloud-based communication tools to business customers and enables integration of text and voice-based solutions through its API platform. Therefore, Unifonic eliminates the need for costly hardware infrastructure making business communication simple, fast, and cost-effective.

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